Serve as a subject matter expert (SME) for IT infrastructure systems, including cloud platforms (AWS, Azure), storage solutions (SAN, NAS), and cybersecurity frameworks (firewalls, intrusion prevention, encryption). Manage ITIL processes, including change management, incident response, and configuration management, to ensure service stability and operational efficiency.

Job title: ITInfrastructureSpecialist
Number: 5396
Earliest Assignment Start Date: 10/1/2026
Duration: 12/31/2027 (subject to the annual extension review process in 2027).
Client Location: Greenville, SC 29607
NOTE: This position requires occasional after-hours, weekend, and holiday work.
Hybrid position

Position Purpose/Scope:

• Lead the planning, implementation, and support of IT infrastructure solutions from concept to deployment.
• Run complex operational/technical projects.
• Manage enterprise IT systems, including cloud computing, servers, and storage, ensuring alignment with client-defined standards.
• Provide proof-of-concept (POC) evaluations and expert guidance on implementing secure, scalable, and high-performance IT infrastructure solutions.
• The successful candidate will be organized, self-motivated, and able to manage multiple priorities simultaneously.

Position Responsibilities/Accountabilities: 

• Serve as a subject matter expert (SME) for IT infrastructure systems, including cloud platforms (AWS, Azure), storage solutions (SAN, NAS), and cybersecurity frameworks (firewalls, intrusion prevention, encryption).
• Deploy, configure, and maintain IT infrastructure components, such as servers, storage, virtualization platforms, and security tools.
• Collaborate with external providers for the deployment and support of IT infrastructure services.
• Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions.
• Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
• Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards.
• Manage ITIL processes, including change management, incident response, and configuration management, to ensure service stability and operational efficiency.
• Document IT infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement.
• Support infrastructure lifecycle management, including upgrades, patching, and decommissioning, to maintain system reliability and security.
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives.
• Provide technical leadership and mentorship to junior engineers, ensuring adherence to IT standards and driving skill development.

• Research and evaluate emerging technologies, including automation, cloud-native services, and AI-driven IT operations, to drive innovation and efficiency.
• Communicate IT infrastructure strategies and solutions to technical and non-technical stakeholders, ensuring clarity in decision-making processes.
• Runs complex projects ensuring they are completed on time and within budget with only general direction from management.
• Perform other duties as assigned by management.
• BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.

Experience:

• 5+ years of experience in IT infrastructure engineering, specializing in cloud services, storage, or enterprise IT systems.
• 5+ years of experience managing enterprise IT infrastructure, including servers, storage, virtualization, and security.
• 3+ years of experience in IT project management
• 3+ years of experience demonstrating strong communication skills in IT environments.
• 3+ years of junior leadership experience managing IT projects.
• They are more focused on the fiber optic and copper cabling skills
   

We are seeking a candidate with strong experience in fiber optic and copper cabling installation, testing, quality assurance, and infrastructure planning.
Candidates should also have experience with IT infrastructure construction project management and a solid understanding of data center operations.
 
The ideal candidate will be comfortable managing infrastructure-related projects while supporting the operational needs of a data center environment.
 
This role requires a hybrid skill set, combining passive infrastructure expertise with data center operations experience. The ideal candidate will be comfortable managing infrastructure-related projects while supporting the operational needs of a data center environment.
 
This position is primarily onsite, supporting both the ITRC and Plant Spartanburg, with a greater presence expected at Plant Spartanburg. Remote work may be permitted on an exception basis for personal needs (e.g., personal illness or caregiving responsibilities) but is not a standard ongoing arrangement.

   Licenses and/or Certifications (Preferred):

• ITIL certification.
• IT Infrastructure, IT Architecture, or other relevant IT product certifications

Knowledge/Skills/Abilities:

• Utilize 5+ years of experience in IT applications, tools, and technology to enhance operational efficiency.
• Apply 3+ years of agile methodology principles in IT infrastructure projects.
• Demonstrate 2+ years of experience in supplier/vendor management.
• Implement 1+ years of cloud technology experience, including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) solutions.

 About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)