IT Infrastructure Manager

Description <-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemailAbout UsNorthStar Energy connects a family of fuel distribution companies serving communities and industries across the Western United States. Our operating companies deliver petroleum products and lubricants safely and efficiently throughout Alaska Hawaii California and the Pacific Northwest.Each company maintains its own local identity and expertise while operating within a distributed model that leverages NorthStars shared services in finance & accounting legal & compliance pricing & supply human resources marketing and technology. Guided by shared values of safety integrity and operational excellence NorthStar provides the strategic guidance and collaboration that help our teams strengthen performance share best practices and grow sustainably.Together our 1000 employees form a network of trusted brands - delivering energy that fuels people businesses and communities every day.Learn more at www.nsenergy.com.Job SummaryThe NorthStar Energy IT department part of NorthStars Shared Service organization is responsible for delivering best-in-class technology solutions across operating entities with a focus on exceptional customer satisfaction.The IT Infrastructure Manager plays a crucial role in ensuring the smooth operation security and uptime of NorthStars technology systems.As a hands-on technical expert youll work to establish infrastructure support security processes and best practices. The position also provides guidance and drives the growth of cybersecurity across the company and its subsidiaries.This is an onsite position in our Seattle office and will require occasional travel to our field locations.Essential FunctionsTeam ManagementManage and mentor a team of IT professionals providing guidance training and performance evaluationsFostering an enjoyable respectful collaborative and productive work environmentSupport ServicesEnsuring the IT support team provides timely and effective assistance to end-usersDeveloping and implementing support processes and procedures to improve user satisfactionPerformance Monitoring and ReportingMonitoring the performance of IT processes systems and infrastructureGenerating reports on customer satisfaction project progress regulatory compliance incidents and system performanceIT Infrastructure ManagementOverseeing the installation configuration and maintenance of IT systems including servers networks and storage solutionsEnsuring the reliability security and scalability of the IT infrastructureSecurity ManagementImplementing and maintaining security protocols to protect the organizations data and IT systems from cyber threatsConducting regular security audits and vulnerability assessmentsProject ManagementPlanning executing and overseeing IT projects ensuring they are completed on time within scope and within budgetCoordinating with other departments to align IT initiatives with business goalsCompliance and GovernanceEnsuring all IT operations comply with relevant regulations industry standards and internal policiesKeeping up-to-date with changes in technology and regulatory requirementsDisaster Recovery and Business ContinuityDeveloping and maintaining disaster recovery plans to ensure business continuity in case of IT failures or disastersConducting regular tests and updates of disaster recovery plansVendor and Contract ManagementManaging relationships with external vendors and service providersNegotiating contracts and ensuring the delivery of high-quality IT services and productsProcurement and Expense ManagementTrack procurement and expenses ensuring accurate billing allocation and cost controlIdentifying cost-saving opportunities without compromising service qualityThese functions ensure that the IT infrastructure supports the organizations operations effectively and securely.All other duties as assigned.Education and ExperienceBachelors degree in computer science information technology cybersecurity or related field with 15 years experienceProven track record with cybersecurity strategies infrastructure management and IT support processesExperience implementing and managing a cybersecurity and business continuity programExperience with security & compliance frameworks such as PCI SOX NIST CMMC OWASPManaging a diverse team of remote technical personnelAbility to work independently and in a team setting while prioritizing and planning effectivelyBenefitsEmployer‑subsidized medical dental and vision coverage for you and your familydependentsEmployer‑paid life insurance accidental death and dismemberment AD&D and short‑term and long-term disability coverage401k plan with a 4 company match plus an additional 3 discretionary contribution3 weeks vacation annually9 company holidays 2 personal holidays each year one hour of paid sick leave for every 40 hours worked.Up to 1000 per year in charitable matched giving program to support causes and organizations you care aboutUp to 5250 per year in tax-free educational assistance to assist with career development and growthUp 10 bonus opportunityWe are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.Explore transportation and logistics industry job opportunities from Hawaii to Alaska

and Washington State to throughout the Caribbean. Visit saltchukjobboard.com today<-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemail <-- post-content --> Your browser failed to load the job description PDF in iframe. Please click the view button below to open job description PDF in a new tab. View PDF