IT Infrastructure Manager/ Lead

Overview

We are seeking a hands-on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi-plant manufacturing environment. This role owns on-premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy.

Key outcomes

The successful candidate will:

• Take a hands-on approach early to stabilize and improve core infrastructure operations.
  

• Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).
  

• Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.
  

• Reduce technical debt and operational risk through disciplined remediation and standards.
  

• Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).
  

This role is not

• A pure cloud architect position
  

• A network-only role
  

• A helpdesk management role
  

Requirements