Teijin Automotive Technologies is an innovative and full-service Tier One supplier with a global presence and emphasis in development for lightweight technologies. Teijin Automotive offers employees the opportunity to join a leading edge company within the composite material industry and enjoy the benefits offered by a growing company in North America and internationally.
Key Responsibilities
- Monitor system health across servers, virtualization platforms, and cloud resources; respond to alerts within defined SLAs.
- Triage and resolve Level I incidents and service requests via the IT Support ticket queue.
- Perform basic MS Windows administration, including user management, patching, and routine maintenance.
- Monitor VMware vSphere hosts and virtual machines.
- Monitor scheduled backups and participate in disaster-recovery tests.
- Apply standard network configurations (VLANs, routing) in coordination with senior networking staff.
- Maintain accurate documentation, runbooks, and asset inventories.
- Support senior engineers in scripting and executing PowerShell scripts to automate repeatable tasks.
- Adhere to security and compliance guidelines during daily operations.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience
- 2- 5 years of hands-on IT support or system-administration experience
- Working knowledge of Windows Server and basic command-line operations
- Familiarity with virtualization concepts and platforms (VMware vSphere or Microsoft Hyper-V)
- Fundamental understanding of TCP/IP, DNS, DHCP, and VLAN concepts.
- Experience with standard backup technologies and recovery procedures
- Ability to follow documented processes and escalate appropriately
Desired / Preferred Qualifications
- CompTIA A+, CompTIA Network+, or Microsoft Azure Fundamentals
- Basic awareness of security best practices (least privilege, patching).
- Basic scripting ability in PowerShell
- Familiarity with monitoring solutions (What's Up Gold, SolarWinds)
- Understanding of ITIL or similar service-management frameworks
Soft Skills & Competencies
- Analytical, methodical approach to problem solving
- Clear verbal and written communication
- Attention to detail and accuracy in documentation
- Team-oriented mindset with eagerness to learn
- Effective time-management and prioritization skills
Reporting & Collaboration
Reports to the IT Infrastructure Manager and collaboration with senior infrastructure engineers, network administrators, security operations, and application support teams.