| Location | Des Plaines, IL |
Location: Des Plaines, IL Category: Staff Job Type: Full Time Staff Posted On: Tue Aug 18 2026 Job Description:
This is a multi-level search with two open positions to be filled. Depending on qualifications, the successful candidates may be hired at either the IT Help Desk Associate or Assistant level.
Job Summary:
Function as a primary contact for Help Desk incidents and requests. Evaluate technical problems, initiate, track, and document solution processes, and provide direct technical assistance on hardware or software.
IT Help Desk Assistant
Job Responsibilities: