IT Healthcare Consultant Development Tools Administrator Project Lead

Job Title: IT Healthcare Consultant – Development Tools Administrator – Project Lead (11335)
Location: Columbia, SC 29201 (Hybrid – Minimum 2 Days Onsite per Week)
Duration: 12 Months (Possibility of Extension)
Interview Process: 1 Round – Virtual/Online
Candidate Location Requirement: Must be a South Carolina resident or willing to relocate to South Carolina at their own expense prior to start date. 100% onsite candidates are highly preferred.

Key Responsibilities

• Administer, configure, and maintain Jira, Confluence, Bitbucket, Bamboo, and related Atlassian tools.
• Design and implement workflows, permission schemes, templates, dashboards, and automation solutions.
• Develop and manage Jira Automation and ScriptRunner-based automations.
• Create advanced JQL filters, reports, and executive dashboards.
• Monitor platform performance, system health, security, and compliance.
• Manage user access, permissions, and role-based security controls.
• Support Atlassian integrations with ITSM systems, CI/CD pipelines, Microsoft Teams, Outlook, and external platforms.
• Lead cloud migrations, instance consolidations, platform upgrades, and business continuity initiatives.
• Install, configure, and manage plugins and extensions.
• Provide technical support, consultation, and training to end users.
• Develop operational documentation, procedures, runbooks, and governance standards.
• Participate in change management processes and support incident management activities.
• Coordinate testing and deployment of platform upgrades and enhancements.
• Evaluate and recommend process improvements to optimize Atlassian platform usage.

• Bachelor's degree in a related field or equivalent experience.
• 5+ years of Jira administration, configuration, usage, and maintenance.
• 5+ years of Confluence administration, configuration, usage, and maintenance.
• 5+ years of configuring Atlassian products based on business requirements documentation.
• 2+ years of experience creating and managing automated tasks and scripting.
• 2+ years of experience with complex JQL filtering and custom dashboard development.
• Experience completing at least one successful Jira/Confluence migration or instance consolidation.
• Familiarity with Atlassian ecosystem tools including:
  • Bamboo
  • FishEye
  • Bitbucket
  • Git Integration for Jira
  • Requirements Traceability
  • Xray Test Management
• 2+ years of experience implementing Jira and Confluence upgrades.

• Atlassian Certifications.
• Experience documenting processes, procedures, SOPs, and runbooks.
• Experience configuring solutions from business requirements documents.
• Experience with application monitoring and alerting tools.
• Experience conducting User Access Reviews and role-based access management.
• Experience working within enterprise change management environments.
• Experience presenting changes and releases to Change Approval Boards (CAB).
• Experience with Atlassian Rovo.
• Experience integrating Atlassian tools with CI/CD, ITSM, identity management, and reporting platforms.