IT Field Service Technician

Your skills\n\n Minimum of 2\u20133 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects.\n Willingness to commute long distances between customer sites and must have a valid driver's license.\n Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.\n Available to work a rotational 24/7 on call; scheduled shift.\n Ability to lift and carry equipment up to 50 lbs.\n This role is an Hourly Non-Exempt position with a targeted salary range of $20 \u2013 $24 USD, based on experience and skillsets.\n Must possess a valid REAL ID-compliant identification at the time of hire as required for federal customer site access.\n Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.\n \nYour tasks\n \nHemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.\n \nKey Responsibilities:\n \n\u2013 Provide technical support for PCs, printers, servers, and data center equipment\n \n\u2013 Communicate professionally with clients and ensure satisfaction\n \n\u2013 Install, upgrade, and repair IT hardware and infrastructure\n \n\u2013 Collaborate with dispatch, engineers, and project teams\n \n\u2013 Troubleshoot hardware, software, and network issues\n \n\u2013 Support HP servers and enterprise environments\n \n\u2013 Track inventory and provide service updates\n \nBe part of us\n \nHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile \u2013 we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.\n\n