IT ERP Functional Analyst

Product and Solution Delivery

• Support SAP S/4HANA logistics, warehouse, inventory, and shipping processes.
• Configure and enhance SAP LE, IM, WM, HUM, shipping, receiving, and related supply chain capabilities.
• Partner with business stakeholders to gather requirements, document business processes, and translate needs into SAP solutions.
• Participate in project implementations, system enhancements, and business-led initiatives from design through deployment.
• Support SAP Fiori applications, RF scanning solutions, and warehouse mobility technologies.
• Collaborate on integrations involving EDI, warehouse automation, and transportation systems.
• Drive continuous improvement through process automation, standardization, adoption of emerging SAP capabilities, and enhanced operational visibility.
• Create functional specifications and collaborate with technical teams on enhancements, interfaces, reports, and forms.

Operational Excellence and Support

• Provide Level 1 and 2 support; participate in a rotating 24/7 on-call schedule for critical business operations.
• Collaborate with planning, procurement, manufacturing, transportation, and customer service teams to deliver integrated supply chain solutions.
• Execute HyperCare support activities for major releases or business events, including on-site logistics support in a shop floor setting when required.
• Analyze and optimize inbound/outbound processes, EDI/idoc flows, and transportation execution.

Governance, Quality, and Security

• Ensure solutions comply with IT controls, cybersecurity policies, and SAP best practices.
• Execute testing and coordinate UAT cycles with business stakeholders.
• Support enterprise change management and documentation standards.

Required Qualifications

• Bachelor's degree in Information Technology, Supply Chain, Business, Engineering, or related discipline.
• 3+ years of SAP configuration and support experience in logistics or supply chain processes.
• Hands-on experience with SAP ECC and/or SAP S/4HANA.

Preferred Qualifications

• Exposure to SAP TM, EWM, or other advanced logistics technologies.
• SAP certification in Logistics, EWM, or TM.
• Knowledge of external TMS platforms, integration with peripheral systems, and modern freight optimization practices.
• Experience with freight costing and settlement in SAP S/4 HANA.
• Experience supporting multi-plant internal supply chains.
• Familiarity with AI-centric tools (SAP Joule, Copilot, or similar).
• Experience with SAP Fiori and modern user experiences.
• Understanding of warehouse automation, barcode scanning, and mobile technologies.
• Experience supporting EDI, IDocs, integrations, and interfaces.

Working Environment

• Primarily works in an office environment with occasional work in a shop floor setting for requirements gathering and HyperCare support.
• ~20% travel, with increased frequency during major deployments or strategic initiatives.

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