IT Enterprise Specialist

This role requires excellent customer service skills, including the ability to understand customer needs and deliver effective, timely solutions. Key Competencies and Responsibilities: Customer Service: Demonstrates a broad understanding of customer needs and consistently delivers solutions that meet or exceed expectations.

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.


IT Enterprise Specialist
Salt Lake City, UT (Onsite)
6+Month Contract

SOFTWARE
office 365
active directory
azure active directory / intune
ms-teams
pc imaging and deployment
Intune company portal
HARDWARE
laptops / desktops windows 11
ipad/iphones


The ideal candidate will possess a strong knowledge of software applications and computer hardware, combined with proven customer support experience. This role requires excellent customer service skills, including the ability to understand customer needs and deliver effective, timely solutions.

Key Competencies and Responsibilities:

• Customer Service: Demonstrates a broad understanding of customer needs and consistently delivers solutions that meet or exceed expectations.
• Technical Expertise: Effectively translates technical knowledge gained through education and/or experience into meaningful benefits for customers.
• Communication: An expert communicator and active listener who communicates clearly, early, and often. Keeps customers informed throughout the resolution process.
• Judgment & Prioritization: Exhibits sound judgment and the ability to respond to multiple customer, employee, and contractor requests or demands simultaneously.
• Teamwork & Collaboration: Willingly collaborates with team members and stakeholders to achieve solutions that benefit all parties and support company and departmental objectives.
• Travel: Need for travel varies by locations and will require using a personal vehicle. Mileage and other approved travel expenses will be reimbursed in accordance with the hiring organization s guidelines.
• Independent Worker: Must be able to stay on task without in-person oversight

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.