Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Business Analysis, Business Case, Business Processes, Business Support, Communication Skills, Contract Management, Data Analysis, Documentation, IT Procurement, Information Technology & Information Systems, Information Technology Software, Interpersonal Skills, Java Decompiler (JAD), Legal, Mock Up, Moderating Skills, Multitasking, Negotiation Skills, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Process Analysis, Process Development, Process Flow Diagram (PFD), Process Improvement, Professional Services, Project Execution, Project Lifecycle, Project Schedule, Project/Program Management, Purchasing/Procurement, Quality Assurance, Requirements Validation/Verification, Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Statement of Work (SOW), Support Documentation, Team Player, Technical Support, Technical Writing, Test Plan/Schedule, Traceability, User Interface/Experience (UI/UX), Vendor/Supplier Evaluation, Vendor/Supplier Selection, Writing Skills
Business Analysis & Requirements Management
" Participate in the demand management process to assist business units in developing business cases, defining project scope, and documenting requirements for new systems or enhancements to existing systems.
" Gather, analyze, validate, and document business, functional, and non-functional requirements.
" Translate business needs into clear solution requirements and technical documentation.
" Conduct stakeholder interviews, workshops, and Joint Application Development (JAD) sessions.
" Identify business process inefficiencies, operational pain points, and opportunities for process improvement.
" Develop and document:
o Business process workflows
o Current and future state analyses
o User stories and use cases
o Functional and system requirements
o System interaction diagrams
o Data mappings and logical data models
o Metadata documentation
o Screen mockups and wireframes
o Reporting and training requirements
o Test cases and acceptance criteria
" Ensure requirements traceability throughout the project lifecycle.
" Support User Acceptance Testing (UAT) activities and validate that business requirements have been successfully implemented.
IT Procurement & Vendor Support:
" Support the development of Statements of Work (SOW), solicitation documents, procurement packages, and related artifacts.
" Primarily support IT acquisitions involving software, hardware, professional services, or technology solutions.
" Assist in gathering documentation and information from vendors, contractors, and business stakeholders.
" Collaborate with IT, Procurement, Legal, Security, and technical teams to support vendor evaluations and procurement activities.
SDLC & Project Support:
" Participate in Software Development Life Cycle (SDLC) activities and transition requirements to development and project teams.
" Collaborate & support documented requirements with project managers, architects, developers, QA testers, and business teams throughout project execution under the guidance of the IT BA Manager.
" Assist project managers with stakeholder coordination
" Communicate business requirements and priorities to technical implementation teams.
" Create diagrams, charts, specifications, and supporting artifacts to guide/support development and solution design.
" Provide status updates, maintain weekly work logs, and update assigned work tickets.
" Develop task estimates and target completion dates for project schedules and work management activities.
Required Skills & Qualifications:
" 5 + Years, Experience working as an IT Business Analyst supporting IT projects, system implementations, or technology procurements.
" 5 + Years, Strong understanding of business/data process analysis methodologies and SDLC processes.
" 5 + Years, Experience facilitating stakeholder meetings, workshops, and JAD sessions.
" 5 + Years, Ability to gather, document, and manage complex business, data, and functional requirements.
" 5 + Years, Experience developing process flows, workflow diagrams, and functional specifications.
" 5 + Years, Strong analytical, communication, presentation, and organizational skills.
" 5 + Years, Ability to work collaboratively with business and technical stakeholders.
" 5 + Years, Experience supporting procurement documentation, vendor coordination, or contract-related activities is preferred.
" 5 + Years, Familiarity with Agile, Scrum, Waterfall, or hybrid project methodologies is preferred.
" 5 + Years, Documenting AS IS & TO BE Process & User Interface Mockups.
" 5+ Years Experience in developing statements/scope of work for contracting and procurement.
" 5 + Years Experience managing multiple projects/tasks at once; Results oriented and highly organized.
" 5 + Years Experience in Strong interviewing, active listening, communication, presentation, moderating meetings, and interpersonal skills - influencing, negotiating, etc.
" 5 + Years Experience in Strong written communication skills with the ability to prepare presentations and write scope/specifications.