IT Engineering Lead

Title: IT Systems Administrator

Department: Information Technology

FLSA Status: Non-Exempt

Reports to: IT Support Manager

Date: 9-2026

General Summary:

The IT Systems Administrator is responsible for the design, administration, and continuous improvement of the Bank's workplace technology platforms, with a primary focus on the Microsoft 365 ecosystem and end-user computing solutions. This role engineers secure, scalable, and highly available collaboration and productivity solutions that enable staff to work efficiently while meeting banking, security, and compliance requirements. The IT Systems Administrator serves as a technical authority for workplace technologies, bridging strategy and execution by translating business needs into engineered IT solutions. This role provides senior-level escalation support, establishes standards and architectures, and partners closely with cybersecurity, infrastructure, and business teams to deliver a modern digital workplace.

Essential Duties and Job Responsibilities:

• Owns the administration, configuration, and optimization of the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Entra ID (Azure AD).
• Designs and enforces M365 governance, security, and lifecycle management standards.
• Administer & maintain Cisco devices.
• Engineers' scalable solutions for email, collaboration, document management, and digital workflows.
• Designs, implements, and documents IT policies and procedures for workplace technology solutions.
• Monitors incident trends, conducts root cause analysis, and implements corrective actions.
• Acts as a solution architect translating business requirements into technical designs.
• Evaluates emerging workplace technologies to improve productivity and resilience.
• Partners with IT Security to ensure compliance with regulatory and cybersecurity requirements.
• Implements security controls such as conditional access, DLP alignment, and secure collaboration.
• Supports audits and examinations with technical documentation and evidence.
• Assists with various IT projects as assigned.
• Provide support to internal staff for IT issues.

OTHER RESPONSIBILITIES

• Other responsibilities as assigned by management.

EDUCATION, CERTIFICATION, EXPERIENCE:

Education:

Required: Associates' Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Preferred: Bachelor's degree in computer science, or related field of study.

Azure + O365 administration

Cisco routers & switch config.

Experience:

Required: Minimum of 5+ years IT front line and practical hands-on experience.

Preferred:

KNOWLEDGE, SKILLS, ABILITIES:

• Solid Working Knowledge of:
• Desktop support
• Server / PC / application support - installation, deployment and on-going maintenance (troubleshooting, patching, upgrades etc.)
• Office 365 installation and configuration
• Windows Active Directory and Group Policy
• Required Soft skills:
• Analytical and problem-solving skills for design, creation, and testing
• Highly versatile, be able to work on multiple projects simultaneously
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
• Ability to multi-task and adapt to changes quickly
• Documentation skills

WORK ENVIRONMENT:

• Typically, the noise level in the work environment is low to moderate.
• Will have a high volume of interactions in person and over the telephone.
• Fast-paced environment.
• May experience occasional job stress in response to job demands.

PHYSICAL DEMANDS:

• Frequently required to sit for prolonged periods of time.
• Frequently required to skillfully operate a computer, telephone and other standard office equipment.
• Travel between all locations of the bank.
• Occasionally travel outside of work location to attend meetings and training programs.
• Occasionally lift and/or move up to 20 pounds or more.

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.

This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.

9:30AM-6:00 PM