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IT Engineer

Tcom, L.P.

Sioux Falls, South Dakota

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JOB DETAILS
SKILLS
Administrative Skills, Asset Disposal, Authentication, Best Practices, Budgeting, Communication Skills, Cross-Functional, Documentation, Environmental Compliance, Hardware Administration, Hardware Installation, Identity Data Management, Information Technology & Information Systems, Linux Operating System, Mentoring, Microsoft SharePoint, Microsoft Windows System Administration, Network Administration/Management, Network Integration, Network Support, Network Switching, Options Analysis, Performance Management, Problem Solving Skills, Product Lifecycle, Project Estimates, Project Planning, Project Schedule, Project/Program Management, Purchasing/Procurement, Risk Management, Software Administration, Systems Administration/Management, Systems Maintenance, Team Player, Technical Leadership, Technical Support, VPN (Virtual Private Network)
LOCATION
Sioux Falls, South Dakota
POSTED
30+ days ago

Responsible for securely designing, configuring, installing, and supporting hardware, software, and related applications that enable the organization and its operations. 

• Develop and manage project scope, schedule, and budget while coordinating resources and ensuring IT project objectives are accomplished.
• Develop and implement project plans, manage risks, and communicate with stakeholders in support of IT projects.
• Act as primary liaison with 3rd party providers for product improvements, issues, and tier 2 technical support.
• Securely configure, manage, and integrate servers, network infrastructure, and applications while ensuring expected system performance and resilience.
• Manage the lifecycle, including procurement, deployment, maintenance, and disposal of IT assets.
• Implement and manage identity and access management systems.
• Ensure secure authentication practices through configuration of roles and permissions.
• Assess various options and their potential impacts to make decisions that balance immediate needs with long-term needs.
• Clearly communicate complex technical information to technical and non-technical stakeholders.
• Develop and maintain documentation for system procedures and best practices, which can be used by team members.
• Lead IT projects and initiatives.
• Mentor junior staff and participate in cross-functional teams to improve system performance and support.
 
Education and Experience:
• Bachelor’s degree or master’s degree in related field; or
• Equivalent experience in lieu of formal education.
 
 

Skills needed:

  • Linux – Strong experience maintaining and developing a managed linux server and workstation environment where compliance and consistency are priorities.
  • Good networking foundations (switching/routing).  Experience with OpenVPN management, site-site VPNs and configuration most desirable.  Experience supporting mobile terminals and edge devices a plus.  FortiGate, Meraki, Netgate, and similar experience is great.
  • Windows – General administration skills in a Hybrid environment.  AD/Entra/Sharepoint/M365/etc..
  • Handling escalated support issues or otherwise pitch in with special projects.

 

Soft skills:

  • Natural problem solver. 
  • Desire to learn & retain.
  • Communication/documentation
  • Self-starter, able to complete projects independently while collaborating with the larger team. 
  • Good team player is essential.  In addition to supporting corporate systems and infrastructure, several operational teams will rely on this position for critical networking support. 
 
Benefits:TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. Programs and eligibility may vary based on hire date, classification, and schedule.

 

About the Company

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Tcom, L.P.