Highlights
Expected Areas of Competence Customer-first and results orientation;acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner. IT Asset & Inventory Management: Track, maintain, and order inventory of office supplies and IT equipment (laptops, peripherals, monitors).
Numbers & Facts
| Location | Austin, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $20 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
Title: IT Engineer/Analyst
Location: Austin, TX 78730 - 100% Onsite
Duration: 5 Months (end date is 04/30/2027)
Duties:
Job Summary
Principal Duties and Responsibilities
Skills:
Expected Areas of Competence
Education:
Education/Experience Requirements
Location: Austin, TX 78730 - 100% Onsite
Duration: 5 Months (end date is 04/30/2027)
Duties:
Job Summary
- The IT Engineer performs a combination of the following technical IT support activities with minimal supervision:
- Works with a team and effectively across team boundaries and organizational levels to provide customer-first technical support for key IT assets, including end-user assets, networks, security systems, communication systems, etc. Understands, executes and helps define IT process and standards, including change/incident management, software installation, configuring, etc. Proactively enforces worldwide and local security policies to ensure ZBS information assets are protected. Applies principles, concepts and practices of the ZBS Competency Model at the Technician level.
Principal Duties and Responsibilities
- Configuring laptops, implementing Cyber security provision, Configuring Anti-virus on laptops
- IT Asset & Inventory Management: Track, maintain, and order inventory of office supplies and IT equipment (laptops, peripherals, monitors)
- Fully document IT support issues and their resolution for increased team efficiency in meeting customer needs
- Execute and help define IT processes and standards
Skills:
Expected Areas of Competence
- Customer-first and results orientation;acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner
- Strong understanding of end-user IT technology;basic understanding of networking technology preferred
- Effective interpersonal and communication skills (written/verbal)
- Analytical and critical thinking skills
- Must be able to multitask and prioritize work effectively
- Has a winning attitude and instills a passion for winning with other team members, an attitude which is demonstrated by a can do approach
Education:
Education/Experience Requirements
- Bachelor s degree in Information Technology or related field preferred
- Technical IT certifications preferred
- 3-4 years of experience in computer maintenance and support or equivalent combination of education and experience
- Microsoft Certified Professional
- Advanced knowledge of Linux/Ubuntu configuration
- Experience in shell scripting, Power Automation,
- Expertise in Jira, Slack configuration
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.