This program needs to understand what device the customer currently has (Model, Manufacture, SSD total size, RAM on the device, and processor), if it is eligible for EOL, and is a device upgrade in process. We need a real-time program that will allow for a weekly/monthly/quarterly/yearly production schedule to be auto generated.
Numbers & Facts
Location
East Moline, IL
Description
Our client, an IT Services and Consulting company, is looking for a Depot Management - Tech Support for their East Moline, IL location.
Requirements:
Very good Excel sheet skills.
Understanding of Asset management and working with Factories and Users for asset tracking in excel and updating CMDB. Scheduling asset updations as per need
Good Coordination with vendors, internal team, customers and different parties
We need a real-time program that will allow for a weekly/monthly/quarterly/yearly production schedule to be auto generated.
Note: here production schedule means Depot mgmt related laptops/desktop supply mgmt asset production schedule.
This will pull from a defined query of EOL assets, today this is managed via Excel, we need to have this data always live
This program needs to understand what device the customer currently has (Model, Manufacture, SSD total size, RAM on the device, and processor), if it is eligible for EOL, and is a device upgrade in process.
We need to ensure the old device is replaced in 60 days
We need to ensure that we know a machine was sent to the right location and if it was used for that individual
We must also know what inventory is available from '9000 JDIS Config Center New' as this is the inventory that is available to ship to customers.
In addition, any inventory that is not in reserved status in edge stockrooms that is less than 18 months old can be used for EOL.
Understand the % complete by edge PM, based off the original FY25 budget
Once a machine is purchased and deployed, it must be marked as completed
Interaction with Edge to adjust production schedules based on their needs
Ability to manage exceptions to the process as we will have some flex availability
Generate weekly progress reports to ensure we are on track to hit the 100% program goal
Presentations on status and reports for Edge group