IT Customer and Commercial Solutions Architect

The IT Customer and Commercial Solutions Architect is a senior technical leadership role responsible for defining the technical direction and ensuring the successful delivery of solutions across our global customer and commercial application ecosystem. This role serves as the critical bridge between business needs and our software engineering teams to enable seamless, end-to-end digital capabilities for selling and servicing products. The architect will design and oversee robust, modern integrations across marketing platforms, customer relationship management (CRM) portals, e-commerce storefronts, subscription billing systems, product information management (PIM) databases, pricing, customer connectivity, customer support, and sales incentive platforms to support standalone business operations and future integration with enterprise platforms.