IT Coordinator - Florida State University

Aramark

Tallahassee, FL

JOB DETAILS
SKILLS
Analysis Skills, Audiovisual, Borland ObjectWindows Library (OWL) Programming Libraries, Customer Support/Service, Customer/Client Research, Detail Oriented, Documentation, Equal Employment Opportunity (EEO), Establish Priorities, Identify Issues, Leadership, Lift/Move 50 Pounds, Microsoft Office, Microsoft PowerPoint, Multitasking, Office Suites, Organizational Skills, Problem Solving Skills, Product Demonstration, Production Support, Seminars, Software Debugging, Technical Operations, Teleconferencing, Training/Teaching, Twitter, Wireless Communications
LOCATION
Tallahassee, FL
POSTED
14 days ago

Job Description

The IT Coordinator will primarily act to facilitate the operation of event production technology in a conference/seminar/event environment. Their primary responsibility will be to ensure proper working conditions and operation on a range of equipment related to sound and light technology including, but not limited to: Kramer AV technologies, Teaching Enhanced Classroom (TEC) systems, Lavalier, wireless and wired microphones, Teleconferencing technology like OWL cameras, Zoom and MS Teams, Confidence Monitors/Teleprompters, MS Powerpoint and Office 365 Software suite, and managing sound devices to ensure proper sound quality and volumes.

The Coordinator will analyze and document event requirements and application objectives to help assist clients determine the scope and breadth of their needs and offer suggestions and solutions to meet the desired functionality; the position will coordinate client support and delivery and operation of necessary technology solutions for successful events.

Job Responsibilities

The IT Coordinator II position is primarily focused on live event support and production in a conference/meeting event atmosphere and includes the following responsibilities:

  • Identify, diagnose and seek support/repair/replacement in cases of technology disruptions or failures and documentation of same
  • Review, verify and report application defects thru support channels to resolve issues
  • Comfort in conducting meetings, user training(s), demos and address an audience
  • Ability to lead production support conversations with clients to gain insight to and define scope and breadth of needs clearly and formally
  • Support in creating event notes and documentation of unique situations
  • Take initiative, work independently and collaborate with others with a flexible schedule, prioritize multiple projects simultaneously
  • Ability to coordinate with differing vendors and technicians in both event and support situations
  • Strong Organizational skills and attention to detail
  • An understanding of the production attitude espoused by "The Show must go on"
  • Candidate must be prepared to Present a professional attitude and appearance (business casual dress) and be physically able to lift and carry up to 50 lbs

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/