What We Do:
Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.
About This Job:
As an IT Consultant, you’ll be providing technical support to employees. Whether it’s crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you’re ready for whatever the day brings. You’ll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships.
This position is onsite 4x per week.
What You’ll Do:
Be the dedicated support technician on a variety of accounts/clients all in different industries and environments
Assist on IT project deployments (MDM rollouts, Network configurations, etc)
Configure and support Mac OS and Windows devices in office and environments
Manage physical assets such as inventory, cable management, and the general workspace
Manage and support identity platforms that govern application access such as Okta and Google Workspace
Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements
Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows
Facilitate IT shipments such as on/off-boarding packages and equipment
Travel to client sites on scheduled and emergency case-to-case basis
Perform ad-hoc and miscellaneous IT tasks
About You:
Bachelor's degree in a computing related discipline
3-4+ years of experience in an IT focused role
Experience with Mac OS and Windows
Customer-service oriented with strong communication skills
Passion for IT as well as building relationships
Curious, self-starter, collaborative, and adaptable in an ever-changing field
Benefits:
️ Health Benefits
100% covered health, dental and vision insurance for you, 50% for dependents
Paid Parental Leave
HSA/FSA eligibility
Access to a variety of mental health programs
Compensation, Rewards & Recognition
401(k) + 4% company matching
Annual Bonus Program
Balance
Flexible Time Off
Learning & Development
Flexible certification and learning stipends and reimbursements
Culture
Biannual company retreats
Social events
Wellbeing events and programs
Extras
Home internet and mobile reimbursement
Monthly meal stipend
Commuter benefits
Interview Plan:
Round 1
Phone call with recruiter
Round 2
45 min Zoom call with IT Manager
Round 3 - Onsite
45 min with IT Manager
45 min with Service Manager
Commitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.