Highlights
East Houston Medical Center’s Baytown facility is seeking IT Consultants to support technology operations, clinical systems, endpoint devices, user access, infrastructure projects, and staff support. The IT Consultant will assist with Microsoft 365, user accounts, workstations, shared devices, printers, network connectivity, clinical applications, security practices, and implementation projects.
Numbers & Facts
| Location | Baytown, Texas |
| Industry | Healthcare Services |
| Website | http://westhoustonmedical.com/home/ |
Description
IT Consultant
East Houston Medical Center – Baytown, Texas
East Houston Medical Center’s Baytown facility is seeking IT Consultants to support technology operations, clinical systems, endpoint devices, user access, infrastructure projects, and staff support. This role is essential to maintaining reliable systems in a healthcare environment where downtime affects patient care.
About the Role
The IT Consultant will assist with Microsoft 365, user accounts, workstations, shared devices, printers, network connectivity, clinical applications, security practices, and implementation projects. The ideal candidate is a strong troubleshooter who communicates clearly with both technical and non-technical users.
Key Responsibilities
- Provide technical support for desktops, laptops, shared workstations, printers, scanners, mobile devices, and clinical peripherals.
- Assist with user provisioning, password resets, MFA, access changes, account lifecycle tasks, and basic identity management.
- Support Microsoft 365, Teams, email, endpoint security, device configuration, and productivity platforms.
- Troubleshoot network connectivity, Wi-Fi, VPN, remote access, printer mapping, application access, and hardware issues.
- Assist with EMR, lab, pharmacy, radiology, dietary, badge, and other healthcare application support as assigned.
- Configure, deploy, move, image, inventory, and retire devices according to facility standards.
- Document tickets, resolutions, assets, system changes, and recurring issues clearly.
- Follow HIPAA, cybersecurity, access control, change management, and least-privilege principles.
Scheduling and Availability
Full-time, part-time, and contract assignments may be available. Schedules may include business hours, project coverage, go-live support, after-hours maintenance, and urgent support needs.
Requirements
Qualifications
- Prior IT support, systems administration, helpdesk, desktop support, or technical consulting experience required.
- Healthcare IT experience strongly preferred.
- Experience with Windows, Microsoft 365, Entra ID or Active Directory, networking, printers, and endpoint troubleshooting preferred.
- Strong documentation, communication, customer service, and problem-solving skills.
- Ability to support clinical users with urgency, patience, and professionalism.
About Company
West Houston Medical Center has been offering exceptional care to the West Houston community for 30 years. With more than 1,200 members on our care team and 400 of the region's most talented doctors, we are able to provide nationally-recognized quality care.
Since our founding, we have consistently enhanced key services and continue to grow, most recently with the addition of a $72 million, 95,000-square-foot expansion that includes The Heart Hospital at West Houston and The Woman's Hospital of Texas at West Houston.
Our hospital in Houston provides a wide range of services, several of which are nationally accredited or affiliated:
- Asthma Treatment
- Bariatric/Weight Loss Surgery
- Behavioral Health for Seniors
- Breast Center
- Cancer Treatment
- Cardiovascular Center
- Diabetes Management
- Diagnostics
- Ear, Nose and Throat
- Emergency Medicine
- Gastroenterology
- General Surgery
- Internal Medicine
- Neurosciences
- Nutrition
- Outpatient
- Orthopedics
- Rehabilitation
- Senior Care
- Sleep Disorder Center
- Women's Services
- Wound Healing
We offer additional emergency services at West Houston Medical Center 24 Hour Emergency Center, a freestanding emergency room in the Katy/Richmond area that is a department of the hospital.
The Sugar Land Diagnostic Center and the Sugar Land Cancer Center, both departments of West Houston Medical Center, are located in Sugar Land.
West Houston Medical Center – World-class Medicine. Personal Care from the heart of West Houston.