IT Category Manager

Job Description

It's about expecting great things and making them happen.

Are you known for your goal-orientated mindset and always thinking one step ahead? Are you ready to facilitate all the moving pieces to help deliver a top-quality IT experience? Do you enjoy collaborating with others to reach company goals? If so, being an IT Category Manager with Frost could be for you.

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As an IT Category Manager, you are our strategic thinker. You will be responsible for developing and executing category strategies across technology domains. You will bring value to the organization by building relationships with vendors and leading negotiations for agreements. You have a heart for collaboration and a strategic mindset. You welcome a challenge and strive to contentiously improve processes with integrity, caring and excellence in mind.

What you'll do:

• Develop and execute category strategies across technology domains, such as public cloud, data center hosting, infrastructure hardware, enterprise software, core banking platforms, SaaS, and related services aligned with technology roadmaps and organizational objectives
• Build and maintain strategic relationships with key vendors to drive strong performance, innovation, and long-term value
• Lead negotiations for enterprise-level agreements, including licensing, maintenance, and support contracts, ensuring alignment with compliance, risk, and regulatory requirements
• Drive cost optimization initiatives through strategic sourcing, vendor consolidation, and effective spend management
• Manage vendor portfolios, budgets, and category spend to deliver measurable savings and financial efficiency
• Partner with IT, Finance, Legal, Procurement, and Vendor Management teams to align vendor strategies with business and technology initiatives
• Establish governance frameworks and key performance indicators (KPIs) to monitor vendor performance and ensure accountability across the vendor ecosystem
• Analyze spend data, vendor performance metrics, and market trends to inform souring strategies, identify improvement opportunities, and strengthen vendor governance
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

• Bachelor's degree in Business, Supply Chain, Information Technology, or a related field
• 5+ years of experience in IT vendor management, sourcing, or procurement, with a focus on hardware and software categories
• Demonstrated experience negotiating complex enterprise agreements and managing large vendor portfolios
• Deep understanding of IT infrastructure, software licensing models, and cloud service environments
• Experience analyzing spend data, market trends, and vendor performance metrics to support strategic sourcing and decision-making
• Strong communication, negotiation, and stakeholder management skills with the ability to collaborate across business and technology teams

Additional Preferred Skills:

• MBA or equivalent advanced degree
• Experience working with major hardware OEMs, software publishers, and SaaS providers
• Familiarity with contract management tools and procurement platforms
• Knowledge of vendor risk management practices and compliance frameworks

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.