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IT Business Specialist - Construction Operations

Gothic Landscape, Inc.

Valencia, CA

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JOB DETAILS
SALARY
$40–$60 Per Hour
SKILLS
Acceptance Testing, Analysis Skills, Automation, Bridge Building, Business Analysis, Business Intelligence Software, Business Solutions, Change Management, Construction, Construction Support, Continuous Improvement, Cost Estimates, Customer Acquisition, Customer Relationship Management (CRM), Data Analysis, Documentation, ERP (Enterprise Resource Planning), Finance, Functional Requirements Document (FRD), HRIS/HRMS, Help Desk, Information Technology & Information Systems, Insurance, Landscaping, Leadership, NetSuite, On Site Support, Operational Audit, Operational Improvement, Operations Processes, Oracle, Performance Analysis, Performance Metrics, Power BI, Process Development, Process Improvement, Project Tracking, Reporting Dashboards, Requirements Management, SAP, System Operations, Systems Administration/Management, Systems Analysis, Tableau, Team Player, Technical Delivery, Technical Operations, Technical Support, Usability Engineering, Use Cases, Windows Vista
LOCATION
Valencia, CA
POSTED
30+ days ago
  • WE ARE ONLY CONSIDERING CANDIDATES LOCAL TO THE GREATER LOS ANGELES AREA At Gothic Landscape, we dont just build landscapeswe build systems that power how work gets done. As the largest family-owned commercial landscape company in the nation, our operations are complex, fast-moving, and deeply rooted in construction and field execution. Were looking for an IT Business Systems Specialist/Analyst who understands how technology supports real-world operationssomeone who can step into the field (conceptually and sometimes literally), translate operational challenges into system solutions, and drive meaningful improvements across our business. This is not a generalist analyst role. Were seeking someone who has worked in or alongside construction, field service, or operational environments and knows how systems like ERP, CRM, or job costing platforms impact day-to-day execution. What Youll Do: 1) Bridge Construction Operations & Technology Partner with teams across construction, field operations, finance, and IT Translate business needs into functional requirements, system workflows, and technical specifications Act as the primary liaison between field stakeholders and technical teams 2) Analyze & Improve Operational Workflows Evaluate processes related to job costing, estimating, scheduling, dispatch, and project tracking Identify inefficiencies and recommend ERP-driven or system-based solutions Drive process improvement, automation, and scalability 3) Lead Requirements & Documentation Gather requirements via stakeholder interviews, workshops, and field engagement Develop process maps, user stories, use cases, and system documentation Ensure alignment between business needs and technical delivery 4) Support Systems (ERP / CRM / Field Service Platforms) Support implementation and optimization of ERP, CRM, HRIS, or field service management systems Participate in UAT (User Acceptance Testing), system configuration, and deployment Partner with vendors and internal teams on integrations and enhancements 5) Drive Adoption & Training Lead change management and user adoption efforts Develop training materials and support end users in operational environments Continuously improve usability and system effectiveness 6) Leverage Data & Reporting Analyze operational data, KPIs, and performance metrics Support reporting, dashboards, and business intelligence tools (Power BI, Tableau, etc.) Translate data into actionable insights for leadership Why This Role is Different: This isnt a sit-back-and-gather-requirements kind of role. Youll be working directly with the teams that build, schedule, estimate, and execute real projects in the fieldtranslating complex operational challenges into systems that actually make their jobs easier. If youve ever been frustrated by systems that look good on paper but fail in the field, this is your opportunity to fix that. Were looking for someone who: Understands how construction or field operations actually work (not just in theory) Can walk into a conversation about job costing, scheduling, or workflows and quickly connect the dots Enjoys being the person who turns this process is broken into heres how we fix it What You Bring: Bachelor's Degree in IT, Business, or related field 3+ years as a Business Analyst, Systems Analyst, or IT Business Analyst Direct experience supporting construction, field service, landscaping, utilities, or similar operational industries Hands-on experience with at least one: ERP systems (Vista, Sage, Oracle, SAP, NetSuite, etc.) Field service or scheduling platforms Job costing or project-based systems Experience gathering and documenting functional and technical requirements What Sets You Apart: You understand how construction or field teams actually operate Youve supported systems tied to real-world executionnot just corporate workflows You can move between technical conversations and operational realities with ease You focus on solutions that work in the field, not just on paper What's In It For You? $40-$60/Hour (DOE) 9 Paid Holidays Paid Vacation & Paid Sick Time Medical, Dental, Vision Insurance 401(k) with Company Match Why Gothic Landscape? Industry leader in construction and landscape operations High-impact role with visibility across operations and executive leadership Opportunity to shape systems that directly impact field performance Collaborative, grounded culture with real investment in technology Equal Opportunity Employer

About the Company

G

Gothic Landscape, Inc.

Gothic Landscape is ranked among one of the largest landscaping companies in the nation. We have remained family-owned and operated for over 30 years and have full-service branches in California, Arizona, & Nevada. Gothic delivers an unwavering commitment to the success of our client-partners, through inspired problem-solving with no excuses and no compromises, and the relentless pursuit of delivering extraordinary service. Today, our extended Gothic family includes thousands of dedicated landscape professionals who are committed to quality, safety, and respect for the environment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Construction - Residential & Commercial/Office
FOUNDED
1984
WEBSITE
http://gothiclandscape.com/