IT Business Analyst II

IT Business Analyst II

Salary

$53,142.00 - $71,706.00 Annually

Location

Lexington County, SC

Job Type

FTE - Full-Time

Job Number

194233

Agency

Department of Behavioral Health and Developmental Disabilities

Division

Central Office

Opening Date

10/19/2026

Closing Date

10/26/2026 11:59 PM Eastern

Class Code:

AM03

Position Number:

60008354

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

TEC04

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Please complete the state application to include all current and previous work history and education using verifiable dates.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Are you passionate about making a real difference in peoples lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an IT Business Analyst who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

Under the limited supervision of the Manager of Information Technology Application Support, this position is responsible for providing technical assistance with gathering requirements, testing, implementing, maintaining, and supporting the Therap EHR solution and other agency legacy applications. The role will also participate in the analysis and design of all agency application development projects, gathering user requirements to create business cases and specifications for new or enhanced systems.

This position:

• Interacts and consults with all departments and stakeholders to understand and document core business processes in order to model appropriate technical solutions. This requires the ability to collaboratively work with executive staff and business Subject Matter Experts (SMEs) to conduct and coordinate financial, product, market, operational, and related research and analysis needed to develop business cases.
• Plans and performs in-depth analysis to develop high-level and detail-level system/functional specifications for the creation and or enhancements of application systems. This requires the ability to thoroughly and clearly document requirements consistent with existing standards and practices. Additionally, this role includes participating in Quality Assurance activities such as creating and executing test plans, documenting and tracking results, while seamlessly partnering with Information Technology staff (Project Managers, Developers, DBAs, and Network Staff) in translating customers business needs to the development team.
• Provides technical assistance in conjunction with the Service Request Tracking System, to agency employees, disabilities board employees, and other customers outside the agency. Provides functional expertise for developers and customers on technical solutions being implemented. Additionally, this role encompasses providing training, facilitation, and mentoring to customers and creating and delivering user and technical documentation.
• Makes recommendations to management and co-workers concerning the enhancements to application systems and/or IT business processes in order to improve efficiency within the department.
• Completes one training class per quarter for professional and personal development. Provides training for co-workers and/or customers on new and existing technical solutions.

This position is located at BHDDs Central Office in Cayce, SC.

Minimum and Additional Requirements

A high school diploma and experience in computer system development and modification. A bachelors degree in a related area may be substituted for the required work experience.

Preferred Qualifications

Intermediate level of knowledge in the capabilities, techniques, and intricacies of information systems. Ability to understand and carry out complex technical instructions and requests. Moderately complex to complex ability to analyze and reduce to logical order complex technical data. Ability to communicate in a clear and concise manner. Ability to work effectively with users, vendors, and other IT personnel. Ability to identify and resolve problems. Ability to plan, direct, instruct, and review the work of technical personnel. Ability to provide status reports and other technical reports in a clear and concise manner.

Additional Comments

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services' Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General "List of Excluded Individuals/Entities" screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

State Disaster Plan: In accordance with the States Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. Please indicate your understanding and acknowledgement of the above statement by checking the box below.

• Checking this box indicates my understanding and acknowledgement of the above referenced statement.

02

At the time of application, what is your highest level of education completed?

• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• None of the Above

03

How many years of work experience do you currently possess in computer system development and modification?

• None
• Less than one year
• 1 to 3 years
• 4 to 6 years
• 7 to 9 years
• 10 or more years

04

Please check the applicable box(es) if you have you ever been employed by the following Offices of the South Carolina Department Behavioral Health and Developmental Disabilities.

• Office of Intellectual and Developmental Disabilities (OIDD) (formerly SC Department of Disabilities and Special Needs)
• Office of Mental Health (OMH) (formerly SC Department of Mental Health)
• Office of Substance Use Services (OSUS) (formerly SC Department of Alcohol and Other Drug Abuse Services)

Required Question

Employer State of South Carolina

Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway

Cayce, South Carolina, 29033

Phone OIDD - (803)898-9600

OMH - (803) 898-8600

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.