IT Business Analyst

IT Business Analyst

Salary

$79,620.00 - $107,580.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

LAA-00606-8/2026

Department

Department of Law

Division

Administration

Opening Date

08/17/2026

Closing Date

8/25/2026 12:00 AM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1300 Broadway, Denver, Colorado

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Mercedes Chansisourath: mercedes.chansisourath@coag.gov

Hiring Pay Rate

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidates qualifications and in compliance with the Equal Pay for Equal Work Act.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description
• Benefits
• Questions

Department Information

This position is open only to Colorado state residents.

Find a rewarding career making a difference: Join the Office of the Attorney General!

If youre looking for an opportunity to use your business analysis expertise to improve government services and support the legal work that serves the people of Colorado, consider joining the Colorado Department of Law. As an IT Business Analyst, youll partner with attorneys, business professionals, technical staff, and executive stakeholders to analyze business processes, identify opportunities for improvement, and deliver technology solutions that enhance efficiency, security, accessibility, and customer service. This role offers the opportunity to lead business process improvement initiatives, translate complex legal and operational needs into practical technology solutions, evaluate modern software and SaaS applications, and support projects from requirements gathering through implementation and user adoption. If you enjoy solving complex business problems, building collaborative relationships, and making a meaningful impact through technology, we encourage you to apply.

WHO WE ARE

The Office of the Attorney General/Department of Law is the "Peoples Lawyer." The Attorney General, Phil Weiser, was elected by the people of Colorado and is the States chief lawyer and law enforcement official. Our vision for the Department of Law is: "Together, we serve Colorado and its people, advancing the rule of law, protecting our democracy and promoting justice for all." Our core values and commitment to diversity, equity, and inclusion, drive our actions and demonstrate our focus on being principled public servants who are innovative and better together.

Learn more about the Colorado Attorney General's Office here.

Description of Job

The Information Technology (IT) Unit delivers user-friendly, reliable office automation, legal research, and information management solutions to enable the Department to represent client agencies and the State of Colorado in legal matters with competence and cost-effectiveness. The Unit provides system design, programming, implementation, training, technical assistance, secure technology operations, and business process support while maintaining the confidentiality, integrity, availability, and accessibility of Department systems and data.

WHAT YOU WILL DO

The IT Business Analyst serves as the primary liaison between Department of Law business units, Information Technology, project teams, vendors, and other stakeholders to improve business operations through technology and process innovation. The position analyzes business needs, operational workflows, and organizational challenges to identify opportunities for business process improvement and technology solutions that support the Departments legal and administrative functions.

This position leads business analysis activities throughout the project lifecycle by eliciting, analyzing, documenting, and validating business and functional requirements; evaluating commercial software and Software-as-a-Service (SaaS) solutions; supporting application modernization initiatives; and facilitating communication between business and technical teams. The IT Business Analyst coordinates user acceptance testing, change management, user training, and implementation activities while ensuring technology solutions align with business objectives, regulatory requirements, security standards, accessibility requirements, and Department technology strategies. The position also develops business cases, prepares analytical reports and recommendations, and promotes standardized business analysis practices that improve organizational effectiveness and customer service

Specific duties include but are not limited to the following:

Business Process Analysis & Improvement

• Partner with business units to analyze business processes, operational workflows, and organizational needs.
• Identify opportunities to improve efficiency, streamline operations, and enhance customer service through business process improvements and technology solutions.
• Facilitate meetings, workshops, and interviews to understand business challenges and recommend practical solutions.
• Serve as the liaison between business stakeholders and IT to ensure technology initiatives align with business objectives.

Business Analysis & Requirements Management

• Gather, analyze, validate, and document business, functional, technical, and reporting requirements for new and existing technology solutions.
• Translate business needs into clear business requirements, user stories, process maps, workflow diagrams, functional specifications, and other project documentation.
• Evaluate commercial software and Software-as-a-Service (SaaS) solutions to determine business fit and compatibility with Department technology standards.
• Ensure proposed solutions meet requirements for security, accessibility, interoperability, records retention, and regulatory compliance

Project Support & Solution Implementation

• Participate in technology projects from concept through implementation by supporting project planning, stakeholder engagement, testing, training, and change management.
• Coordinate User Acceptance Testing (UAT), including test planning, defect tracking, validation, and implementation readiness.
• Develop user documentation, procedures, job aids, and training materials to support successful adoption of new systems and business processes.
• Collaborate with Department staff, vendors and consultants to implement technology solutions that meet business needs.

Customer Service & Continuous Improvement

• Build collaborative relationships with business partners, project teams, vendors, and technical staff to deliver high-quality customer service.
• Prepare reports, recommendations, and presentations by analyzing business information, trends, and project outcomes.
• Support the development of standardized business analysis practices, templates, and documentation.
• Stay current with business analysis methodologies, emerging technologies, accessibility standards, and industry best practices to continuously improve Department services.

This recruitment may be used to fill other similar positions within the Administration section at the Department of Law.

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidates qualifications and in compliance with the Equal Pay for Equal Work Act. Salary will be paid on a biweekly basis.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

WHAT WE ARE LOOKING FOR

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

T1F3XX

IT BUSINESS ANALYST III

Minimum Qualifications and Substitutions: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.

Experience Only:

Three (3) years of professional experience performing business analysis, business process improvement, requirements gathering, systems analysis, project coordination, application implementation, process improvement, or a closely related function supporting business operations and technology solutions.

Experience must have included one or more of the following:

• Eliciting, analyzing, documenting, or validating business, functional, or technical requirements;
• Analyzing and improving business processes or operational workflows;
• Serving as a liaison between business stakeholders and technical teams to identify business needs and recommend technology or process solutions;
• Preparing business requirements, functional specifications, process maps, workflow diagrams, user stories, use cases, or other business analysis documentation;
• Participating in software implementation, application modernization, system enhancements, user acceptance testing, change management, or technology projects.

OR

Education and Experience

A combination of related education, professional certifications, and/or professional experience equal to three (3) years may substitute for the required experience.

Examples of related education include:

• Information Technology
• Business Administration
• Computer Information Systems
• Management Information Systems
• Computer Science
• Public Administration
• Project Management
• Or another closely related field.

Examples of applicable certifications include:

• Certified Business Analysis Professional (CBAP)
• Certification of Capability in Business Analysis (CCBA)
• PMI Professional in Business Analysis (PMI-PBA)

If you are qualifying under the Education and Experience option listed above, you must submit a copy of your transcripts and certification at the time of application. Unofficial transcripts are acceptable. Applicants who failed to provide transcripts and/or certification will not be considered for the position.

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

Preferred Qualifications: In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application. This information will be used to assess your qualifications and may be used to determine a top group of applicants. Preference may be given to candidates with one or more of the following:

• Experience working as an IT Business Analyst, Business Systems Analyst, or Functional Analyst.
• Experience supporting technology projects within a government, legal, regulatory, or public-sector environment.
• Experience evaluating Commercial Off-the-Shelf (COTS) and Software-as-a-Service (SaaS) solutions.
• Experience facilitating requirements workshops, stakeholder interviews, or business process mapping sessions.
• Experience using business analysis methodologies such as BABOK, or Business Process Management.
• Experience coordinating User Acceptance Testing (UAT), defect management, implementation planning, and change management activities.
• Experience preparing business cases, technical documentation, process maps, workflow diagrams, and executive reports.
• Experience working with accessibility standards, records management requirements, data governance, privacy, or information security requirements.
• Experience working with vendors, consultants, and cross-functional project teams.
• Experience supporting software procurement, application modernization, or digital transformation initiatives.
• Professional certifications such as:
• Certified Business Analysis Professional (CBAP)
• Certification of Capability in Business Analysis (CCBA)
• PMI Professional in Business Analysis (PMI-PBA)

Required Competencies:

• The ideal candidate will demonstrate experience in one or more of the following:
• Business analysis, business systems analysis, or business process analysis supporting technology or operational improvement initiatives.
• Eliciting, analyzing, documenting, validating, and managing business, functional, or technical requirements.
• Analyzing business processes, identifying opportunities for improvement, and recommending practical business or technology solutions.
• Serving as a liaison between business stakeholders, technical teams, vendors, and project teams to facilitate communication and deliver technology solutions that meet business needs.
• Developing business requirements, functional specifications, process maps, workflow diagrams, user stories, use cases, acceptance criteria, or other business analysis documentation.
• Participating in technology projects involving software implementation, application modernization, system enhancements, or process improvement.
• Coordinating or facilitating User Acceptance Testing (UAT), including test planning, defect tracking, validation, and implementation readiness.
• Preparing business cases, reports, recommendations, training materials, or user documentation to support organizational change and technology adoption.
• Communicating effectively with technical and non-technical stakeholders and presenting complex information in a clear, organized manner.
• Managing multiple assignments, balancing competing priorities, and working independently while collaborating effectively with cross-functional teams.
• Experience tracking workloads, case assignments, or operational metrics across teams or projects
• Consolidating information from multiple sources (case management systems, spreadsheets, reports)
• Developing dashboards or visual reports

Conditions of Employment:

• Applicants must pass a thorough background investigation prior to appointment.
• Colorado Department of Law participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

HOW TO APPLY

Applicants must establish an account with governmentjobs.com and complete the online application.

Required Application Materials: Applicant may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

• A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked "See Resume" will not be considered.
• Current Resume: A detailed resume outlining your background, skills and experiences including previously held positions and academic background, is required at the time of application. This document will be used to assess candidates during the comparative analysis process.
• Cover Letter: A detailed cover letter stating why you are interested in this position and what skills you possess that would make you a strong applicant for this position. This document will be used to assess candidates during the comparative analysis process. ?

Veteran's Preference: In order to be considered for veteran's preference you must attach a copy of your DD214 forms as well as any documentation required to prove disability or marital status.

Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements, you will be notified that you will not proceed in the selection process for this position. If your application is rejected and you have questions, you may contact Mercedes Chansisourath, at mercedes.chansisourath@coag.gov.

The Office of the Attorney General offers challenging, interesting, and meaningful work. We are an equal opportunity employer and believe that a diverse workforce adds quality and perspective to the services we provide to the public. Candidates with diverse qualities and backgrounds are encouraged to apply.

Assessment Information:

Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness. Upon meeting the minimum qualifications, the next phase of the process is typically a structured application/resume review by a panel of subject matter experts against the job duties and/or preferred qualifications in this job announcement to determine technical competence, depth and breadth of experience and potential job fit.

• Technical Competence - Technical experience as it relates to the duties outlined in this job announcement.
• Depth and Breadth of Experience - Experience that covers multiple areas outlined in this job announcement and demonstrates the level of responsibility assigned.
• Job Fit - Experience will be evaluated to determine how well experience aligns with and meets the business needs of this position. Current experience is preferred.

It is imperative that the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, work product, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, and Preferred Qualifications as listed above. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your inclusion in the final pool of eligible applicants as the materials may be used to identify a top group for additional assessment or establish an eligible list for referral to the hiring manager for final consideration.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed, and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department's action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Supplemental Information

WHY WORK FOR US

We Embrace Flexibility

We aim to produce outstanding work product for our clients, be efficient with our time, and support each other as team members - which also means we embrace flexible working arrangements when and where possible.

We Are Committed to Diversity, Equity and Inclusion

At the DOL, our commitment to DEI is thriving. We know that we are better together when our differences are valued and everyone is inspired and empowered to contribute. As such, we strive to provide a safe environment where individuals feel valued and respected for who they are; demonstrate a behavior and mindset where differences are welcomed, and individuals are treated equally and empowered to do their best work; and promote growth and innovation through a diverse workforce. We empower an active Diversity Equity & Inclusion Impact Team that creates approaches to ensure safe spaces and a culture supportive of people being their authentic selves, hosts events and programs on DEI areas important to our employees, enables development and sustainability of resource groups that give a voice to historically marginalized populations, focuses on retaining our incredible talent, and more! If your professional goals include promoting growth and innovation with colleagues who recognize that we are better together when our differences are valued and respected, then DOL is your place to be!

We Have Strong Core Values

Our core values drive our actions. At the Department of Law, we are: 1) principled, maintaining the highest ethical standards, rigorous legal analysis, and careful evaluation of facts; 2) public servants, who are always ensuring our work is not about us, but instead is about the people of Colorado; 3) innovative, by seeking to identify the best approach, make deliberate decisions, and look to improve; and 4) "better together," by working to support each other and collaborate.

We are Committed to Developing our Employees

We are deeply invested in our talent and regularly provide meaningful opportunities for personal and professional growth through training and coaching. Further, our professional development and performance goal setting process is collaborative and ongoing, and aimed at helping our employees grow and succeed.

We Offer Excellent Benefits

In addition to the comprehensive State of Colorado benefits package including competitive medical, dental and vision health plans, employer-paid life insurance, paid holidays, retirement plans with Colorado PERA, and vacation and sick leave earned each month, there are many other unique benefits that we offer, including:

• Public Service Loan Forgiveness: As a state government employee, you might be eligible for the Public Service Loan Forgiveness program. A borrower may qualify for forgiveness by making 120 on-time payments while employed full-time in public service, if they have certain kinds of federal loans in a qualifying repayment plan
• Free access to an on-site fitness center
• Excellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount program
• Employer-paid mental health and counseling services through Colorado State Employee Assistance Program
• Employer-paid annual attorney registration dues
• Employer-provided access to professional development training and CLE through PLI, Department of Law University and other entities.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Requests

The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Applicants for State of Colorado classified positions must be current residents of Colorado. Are you a current resident of the State of Colorado who can provide proof of Colorado residency?

• Yes
• No

02

A resume and cover letter are required along with the completed employment application. These documents can be submitted using the "Attach" feature and will be used to assess candidates during the comparative analysis process. Applicant may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. By selecting "Yes," you acknowledge that you have read and understand this information.

• Yes
• No

03

NOTE: Experience cited in your supplemental question responses must also be included in your job application. Your responses will be used to assess your qualifications. Give an example of a business process you analyzed and improved. What was the problem, what did you recommend, and how did you measure the result? If no experience in this area, enter "N/A".

04

1. Describe your experience gathering and documenting requirements for an IT project. What methods and deliverables did you use? If no experience in this area, please enter "N/A".

05

A business stakeholder requests a specific system feature, but the technical team believes it will be costly and difficult to maintain. How would you handle this situation? If no experience in this area, please enter "N/A"

Required Question

Employer State of Colorado

Address See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website https://careers.colorado.gov/