IT & Automation Support Intern (Temp to Hire)

Position Overview

Are you an aspiring tech innovator who loves using AI, building websites, and creating clever automations to solve real-world problems? Franklin Dental Care and Dentures in Franklin, Ohio 45005 is seeking a forward-thinking IT & Automation Intern to help modernize our office operations.

This is a Temp-to-Hire position. We aren't just looking for temporary tech support—we want an innovative problem-solver to build systems that eliminate mundane tasks for our clinical and administrative departments. You will start at $11.00/hour, with structured performance and compensation re-evaluations at your 30, 60, and 90-day milestones. If you demonstrate strong technical skills, a passion for automation, and a great work ethic, this internship is designed to transition into a permanent, full-time role.

What You Will Do (Key Responsibilities)

• AI & Automation Development: Leverage Artificial Intelligence tools and low-code/no-code platforms (e.g., Zapier, Make, Power Automate, or custom scripts) to automate repetitive data entry, scheduling, and administrative tasks for various departments.

• Web Development & Maintenance: Assist in creating, updating, and optimizing websites and landing pages for the dental practice and related projects to improve user experience and lead generation.

• Process Streamlining: Shadow different departments (front desk, billing, clinical) to identify manual, "mundane" bottlenecks and engineer tech solutions to speed up their workflows.

• Core IT Support: Provide foundational technical support for the office, including troubleshooting hardware (PCs, tablets), local network connectivity, and dental software issues.

• Data & Compliance Integration: Ensure all automated workflows and web forms handle data securely and align with healthcare privacy standards (HIPAA).

Your 30-60-90 Day Roadmap & Evaluation

We believe in setting clear expectations and rewarding innovation. Your progress will be evaluated on the following schedule, with opportunities for rate adjustments based on performance:

• Day 30 (Audit & Learn):System Familiarization. You will learn our existing dental software, manage basic day-to-day IT support requests, and shadow office staff to map out which repetitive tasks are ripe for AI and automation.

• Day 60 (Build & Automate):Implementation. You will deploy your first set of workflow automations, begin assisting with website updates/creation, and independently handle standard office IT troubleshooting.

• Day 90 (Optimize & Transition):Full Integration. You will confidently manage our automation pipelines, oversee website performance, and present measurable ways your tech solutions saved the team time. At this milestone, a final evaluation will be conducted to discuss your transition into a permanent, full-time position.

Qualifications

• Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, Software Engineering, or a highly technical self-taught background.

• Experience or strong familiarity with AI tools (ChatGPT APIs, Claude, etc.) and workflow automation platforms.

• Basic to intermediate knowledge of web development (HTML/CSS, WordPress, Webflow, or similar site builders).

• Solid foundational knowledge of computer hardware, Windows OS, and basic networking.

• A proactive, "efficiency-first" mindset—you see a boring, repetitive task and immediately think about how to write a script or build a tool to fix it.

Why Join the Franklin Dental Team?

• A Fast-Track Career Path: Skip the entry-level helpdesk grind. Prove your worth by making our business smarter, and secure a permanent full-time role right here in Franklin.

• Cutting-Edge Experience: Unlike typical IT internships that just swap out monitors, you will actively build AI and automation systems that look incredible on a resume.

• Direct Impact: You will see the immediate results of your work as you make daily life easier and more efficient for our hard-working dental team.

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