| Location | Washington, DC |
| Job Type | Contractor |
| Salary | $80–$85 Per Hour |
JOB TITLE: IT ASSET MANAGER (SME)
JOB LOCATION: WASHINGTON, DC
WAGE RANGE*: 80.00-85.00 PER HOUR
JOB NUMBER: SAIJP00039137
JOB DESCRIPTION:
IT Asset Manager SME to provide on-site support in Washington, DC to the Department of Justice, Justice Management Division, providing enterprise-level expertise in the full lifecycle management of IT assets across the customer environment, ensuring accurate asset visibility, compliant processes, and efficient operational handling of all hardware assets. This role is primarily responsible for updating and maintaining asset lifecycle status across the various systems/platforms. Occasional engagement with personnel at warehouses, image labs, stockrooms, and multiple buildings within the Washington, DC area may be required. This position requires a Public Trust clearance.
Key Responsibilities:
Manage and maintain comprehensive IT asset inventories across all customer locations.
Add, assign, update, and track assets across DOJEMP systems including AssetTrack, ServiceNow HAM, APM, and Sunflower databases.
Create and manage Excel trackers, Adobe documentation, and supporting files for new assets, asset audits, asset transfers, and retirements.
Upload and organize documentation in ServiceNow, APM, and/or Sunflower databases according to customer procedures.
Maintain asset accuracy through continuous data validation, reconciliation, and lifecycle updates.
Perform and support scheduled and ad‐hoc asset audits, physical inventories, and reconciliation activities.
Coordinate with Federal Leads in the management of inventory levels of spare assets across the warehouse, image lab, and stockrooms.
Serve as the subject matter expert on asset management standards, policies, and best practices.
Ensure all asset management processes align with customer governance requirements.
Recommend improvements to inventory workflows, tracking standards, and documentation processes.
Collaborate with procurement, logistics, engineering, and endpoint teams on asset lifecycle planning.
Support leadership reporting with metrics, dashboards, and trend analysis for asset health and compliance.
Be able to support on-site physical work including lifting, unpacking, tagging, transferring, and retiring hardware as needed.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
REQUIRED EXPERIENCE:
BS degree or equivalent with 12+ years of relevant experience
Extensive professional experience in IT Asset Management, Configuration Management, or IT operations.
Hands‐on experience with asset tracking systems such as ServiceNow, AssetTrack, APM, Sunflower, or similar enterprise platforms.
Strong proficiency in Excel, Adobe PDF documentation, and inventory management workflows.
Strong organizational discipline, accuracy, and attention to detail in data handling.
Excellent communication skills and the ability to work effectively with technical and operational teams.
Ability to perform physical inventory duties, lift and move IT equipment, and travel between multiple local buildings.
Experience supporting federal agencies or working within regulated government environments.
Ability to obtain and maintain a Public Trust clearance
Preferred Qualifications:
Experience with Department of Justice components
Active Public Trust clearance
ITIL Foundation or ITAM-specific certifications (e.g., CHAMP, CITAM).