IT Asset Care Specialist

Are you looking for a role that will challenge you to combine technology, strategy, and process improvement? Can you see yourself managing the full lifecycle of IT hardware and software assets while helping optimize technology investments across the organization? If you answered yes, this may be the job for you-apply today! Our Chalk River location is looking for an IT Asset Care Specialist to oversee hardware and software asset management, support technology procurement strategies, ensure licensing compliance, and enhance asset tracking processes across the organization.

What will you be doing!

• Establishing (or refreshing) policies and procedures for tracking the sign-in and sign-out of mobile assets, such as laptops, PDAs, and other devices.
• Exploring opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
• Developing strategies and external relationships to implement plans for auctioning, recycling, or otherwise selling obsolete assets.
• Participating in evaluation of the asset management process.
• Conducting and reporting software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
• Comparing warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
• Identifying opportunities for volume purchasing to obtain price breaks.
• Investigating equipment or software under consideration to determine ROI and total cost of ownership throughout the product lifecycle.
• Defining purchasing recommendations that support business goals, in collaboration with senior management and stakeholders.
• Monitoring and analyzing trends in company spending and inventory control to make recommendations for the future, and identifying areas for possible savings and/or asset optimization.
• Providing appropriate data to purchasing and COI for contract negotiations.
• Tracking and maintaining copies of software licenses, warranties, maintenance agreements, and vendor contracts, according to processes and procedures currently in place.
• Recommending process improvements where appropriate.
• Entering all software and hardware serial numbers or identification tags into the configuration management system (CMS) and ensuring information is up to date, accurate, and auditable.
• Performing inventories and usage monitoring of all IT assets and recording all findings, changes, physical location, and incidents of support.
• Researching industry best practices and comparing against the organization's practices to establish benchmarks for managing IT assets.
• Effectively communicating asset management strategies to team members and stakeholders in a timely and clear fashion.
• Standardizing equipment to lower total costs.
• Generating, distributing, and reviewing relevant management reports.
• Investigating and resolving exceptions and accuracy issues of the CMS repository.
• Other duties as assigned by your manager.

What we are looking for:

• Education

• College diploma or university degree in a field related to Information Technology and/or Asset Management.

• Membership in a relevant professional organization is a benefit (e.g., Asset Management Certification, APMG IAITAM IT Asset Management Certifications).

• Experience

• Five years' experience in a role related to Information Technology, preferably in an Asset Management role (hardware and/or software).

• Two years direct work experience in Information Technology contract management or purchasing and procurement capacity, including all aspects of strategy development and execution.

• Two years direct work experience in managing large-scale software license agreements from vendors such as Microsoft, Oracle, IBM, ServiceNow, AutoDesk, etc.

• Knowledge, Skills & Abilities

• Demonstrated working knowledge of software licensing agreements for the following vendors: Microsoft, Oracle, IBM, ServiceNow, AutoDesk, etc.

• Demonstrated working knowledge of hardware asset management practices for a variety of hardware types including laptops, desktops, cell phones, servers, network infrastructure, removable media, etc.

• An excellent communicator, the incumbent will work well in both a team environment and independently, will have a strong attention to detail, as well as superior analytical and problem-solving skills and ability to strategically plan and prioritize work.

• Strong verbal and written communication skills to be able to communicate clearly and accurately (and where appropriate, diplomatically) with both technical and non-technical personnel, inside and outside CNL.

• Adept at conducting research into product- and service-related issues.

• Abilty to learn, understand, and apply new technologies.

• Demonstrated customer service skills.

• Ability to prioritize and execute tasks in a high-pressure environment.

• Ability to comprehend, interpret, and comply with company policies and procedures.

• Strong familiarity and technical competence with asset management software and/or inventory-tracking systems, such as ServiceNow.

• Solid working knowledge of current IT technologies and services (cloud-based services, subscription-based licensing, etc.).

• General knowledge of contract regulations and laws.

• General knowledge of accounting, finance, marketing, and logistics.

• Solid working knowledge of software licensing agreements for the following vendors: Microsoft, Oracle, IBM, ServiceNow, AutoDesk, etc.

• Security Clearance Eligibility Required

• Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat''''s "Standard on Security Screening" and the "Policy on Government Security."

Working Conditions:

• Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.

Why CNL?

Does the idea of working with a dynamic team across Canada to advance nuclear science and technology for a clean and secure world excite you? At CNL, we're reinventing ourselves to be industry leaders-pioneering solutions to the problems that matter most.

From building the next generation of clean nuclear and hydrogen energy technologies, to developing targeted cancer treatments, to continuing our global leadership in environmental remediation-we are driven by impact, innovation, and purpose.

What We Offer: A Total Rewards Package

We believe in taking care of our people. Here's what you can expect as part of our team:

• Paid time off: vacation, sick, personal, and floater days
• Benefits effective Day One - no waiting period
• Tuition support to help you keep learning and growing
• A defined-benefit pension plan or a defined-contribution pension plan, depending on your employee group, to support your long‑term financial security

Do Our Priorities Resonate with You?

• Delivering clean energy for today and tomorrow
• Restoring and protecting the environment
• Contributing to the health of Canadians

If so, you'll feel right at home at CNL!

Location: Fully Remote

This position is offered on a fully remote basis, allowing you to work from home anywhere in Canada. You'll collaborate virtually with a dynamic team across CNL sites, helping to advance Canada's clean energy and environmental goals from your home office.

Please note: This is a remote position supporting the Chalk River Laboratory, Ontario.

Our Commitment to Equity, Diversity & Inclusion

At CNL, we are committed to fostering an environment that promotes equity, diversity, and inclusion. We celebrate and welcome employees, stakeholders, and partners of all backgrounds and identities. Click here to read all about it!

We are proud to uphold a workplace culture grounded in our Core Values:

• Respect
• Teamwork
• Accountability
• Safety
• Integrity
• Excellence

These values drive our employment practices and ensure meaningful career development opportunities and accommodations for all employees.

CNL is an equal opportunity employer. If you require accommodation during any phase of the hiring process, please let us know via jobs@cnl.ca. All requests will be handled with confidentiality.

CNL operates on sites located on the traditional lands, waterways and ceded and unceded territories of Indigenous peoples. CNL recognizes and affirms all First Nations, Métis communities and Inuit in this land we now know as Canada. We acknowledge, respect and seek to better understand Indigenous history, rights and title on the lands where we work and develop projects. We honour and respect the importance of the relationship between Indigenous peoples and their lands, waters and territories.

#LI-REMOTE