IT Asset and Operations Specialist

Posting Details

Position Information

Job Title IT Asset and Operations Specialist Classification Title Department Client Services Work Location ALL SITES Duties

Under the direction of the Manager of Client Services, the IT Asset and Operations Specialist is responsible for the operational functions of the office and the full lifecycle management of IT systems and assets. This position ensures efficiency, compliance, and sustainability of office and IT operations by overseeing asset management, procurement, vendor relations, administrative support, project assistance, and reporting. The role supports lifecycle management (LCM) and assists with help desk requests, including phone support, ticket requests, chat support, and ticketing system management. It maintains IT resources and contributes to planning for IT and office operations, while managing IT assets such as hardware and software, handling quote creation and processing, reporting, inventory control, equipment recycling, and overall asset lifecycle support. The IT Asset and Operations Specialist is dedicated to the college learning concept by developing and implementing practices that ensure technology resources support student success and institutional goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintain and track IT hardware, software, licenses, and related resources, ensuring compliance with organizational policies.
• Oversee the full lifecycle of IT assets, including procurement, deployment, updates, maintenance, and secure disposal.
• Manage and update the software catalog, including operating systems, productivity tools, classroom/office applications, and security software.
• Assist with IT FOIA request and reporting
• Maintain accurate records of IT-managed devices (laptops, desktops, servers, printers, AV tech) including assignments, warranties, and locations.
• Conduct regular inventory audits to ensure accountability of IT and office equipment.
• Effectively utilize the college's inventory and ticketing systems to track, manage, and maintain IT assets, software, and equipment, ensuring accuracy, accountability, and compliance with institutional policies
• Partner with procurement to acquire IT assets, office equipment, and supplies, obtain quotes, evaluating vendors, negotiating terms, and ensuring cost-effective purchasing.
• Maintain vendor relationships for hardware, software, warranties, repairs, and services.
• Assist with developing budgets for IT and office operations, including tracking expenditure, forecasting costs, and identifying savings opportunities.
• Assist with refreshing cycles for IT and office equipment, scheduling replacements, upgrades, and maintenance in alignment with organizational needs and budget.
• Provide administrative support across departments, including scheduling, document preparation, and coordinating communications.
• Assist with IT-related and office projects (e.g., lab/classroom upgrades, office setups, event technology).
• Support HR and IT with onboarding/offboarding processes, ensuring proper return and reassignment of devices.
• Oversee secure disposal of IT and office equipment, including data wiping and e-waste recycling, in compliance with data protection and environmental sustainability requirements.
• Assists with help desk requests including phone support, ticket requests, chat support, and ticketing system management, supporting users and resolving technology issues.
• Maintain current documentation of procedures, guidelines, and system configurations.
• Perform other duties as assigned.

Education/Experience

• Minimum of a High School diploma or general education degree (GED) required. Associate's degree preferred.
• Minimum of 1-3 years experience working in an end-user computing environment, and experience with PC and/or Macintosh microcomputers required. Must have a minimum of one full-time equivalent year of relevant experience. Please ensure it is noted on your resume.

Preferred:

ITIL Foundation Certification Certified Hardware Asset Management

Professional (CHAMP) or similar IT asset management certification

Qualifications

In addition to the above:

• Knowledge of IT hardware, software, and lifecycle management practices
• Strong analytical, organizational, and problem-solving skills
• Excellent customer service, communication, and interpersonal skills
• Ability to assist with budgeting, cost tracking, and financial planning
• Ability to install, configure, and provide training for IT systems and software

Position Status Full Time Hours

General Hours

Monday-Friday

8:30-5:00 p.m.

Location: Main Campus, extension sites -Blue Island ECBI and SWEC as needed

Schedule may be adjusted for operational needs

Salary/Wage $23.56 plus exceptional benefits Hourly/Salary Hourly Benefits

Support Staff Position

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include:

Health, Dental, Vision

Life insurance; Optional life

Disability insurance

Tuition reimbursement

MVCC Tuition waiver

SURS Retirement plan

Vacation Days

Holidays

Sick Leave

Personal days

Bereavement days

Tax-sheltered annuity plans

Visit site to learn more about specific benefits and eligibility criterion for this position/category:

morainevalley.edu/hr

Review of Applications Begins 08/24/2026 Position Type Support/Hourly Staff

Posting Detail Information

Posting Number SS00624P Open Date 08/10/2026 Close Date Open Until Filled Yes Special Instructions to Applicants

Please apply online

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Chicago Tribune

• HigherEdJobs

• InsideHigherEd

• Chronicle of Higher Education

• MVCC Website/Posting

• Employee of MVCC

• Other

• No Response

• • Are you a State Universities Retirement System (SURS) annuitant and currently receiving a monthly annuity?

• Yes

• No

• • Do you have the minimum of a high school diploma or high school equivalency (GED) AND are 18 years of age or older?

• Yes

• No

• • Do you have the minimum of 1-3 years experience working in an end-user computing environment, and experience with PC and/or Macintosh microcomputers required. (Must have a minimum of one full-time equivalent year of relevant experience or two years part-time experience)

• Yes

• No, I do not meet this requirement

Documents Needed To Apply

Required Documents

• Resume/Curriculum Vitae
• Cover Letter

Optional Documents

• Other Document