IT Applications Engineer

Build, support, and enhance the technology solutions that keep Liberty Dental Plan running smoothly. If you're a seasoned IT professional who enjoys solving complex application challenges, collaborating across teams, and working with modern cloud and integration technologies, we invite you to join our growing technology team.

About the Role

The IT Applications Engineer is a senior-level technology professional responsible for maintaining assigned business applications and ensuring their successful operation across production and non-production environments. This role partners closely with vendors, analysts, developers, and business stakeholders to support application performance, troubleshoot issues, manage deployments, and drive continuous improvement.

You will have the opportunity to work with Azure cloud services, .NET applications, SQL databases, APIs, web applications, and secure file transfer technologies, including MOVEit Transfer.

What You'll Do

• Maintain assigned IT applications by coordinating with vendors, reviewing code changes, supporting releases, and ensuring application stability across all environments.
• Install, configure, and validate applications in development, testing, staging, and production environments.
• Investigate, prioritize, and help resolve application defects in partnership with vendors and internal teams.
• Assist with triage and resolution of application issues reported in production or lower environments, including tickets related to application behavior, access, integrations, and configuration.
• Coordinate technical reviews, testing outcomes, deployment readiness, and support activities for externally developed applications and enhancements.
• Support internal development efforts, including code reviews, defect remediation, configuration updates, and application enhancements.
• Apply technical expertise in Azure, Windows platforms, .NET, SQL, APIs, and web applications to support application maintenance and troubleshooting.
• Support secure file transfer services, including FTP, SFTP, FTPS, and MOVEit technologies.
• Work with vendors and external partners on account setup, access troubleshooting, upgrades, configuration changes, and operational support needs.
• Learn and adopt new technologies and tools as they are incorporated into the application environment.

What You'll Bring

Education & Experience

• Bachelor's degree in Computer Science, Software Engineering, or a related field and four (4) years of related IT experience; or six (6) years of related IT experience in lieu of a degree.
• Experience deploying, testing, maintaining, and supporting software applications.
• Strong understanding of software engineering principles, algorithms, data structures, and software architecture.
• Experience debugging and optimizing applications for performance and reliability.

Technical Knowledge & Skills

• Working knowledge of Azure cloud services and Windows-based application platforms.
• Experience supporting .NET applications and SQL databases, including troubleshooting, configuration, and deployment.
• Understanding of web application architecture, APIs, integrations, application configuration, and environment management.
• Ability to review code changes, identify risks and defects, and coordinate remediation efforts.
• Experience investigating application issues, managing support tickets, and coordinating resolutions across technical and business teams.
• Knowledge of FTP, SFTP, FTPS, and secure file transfer concepts, with preferred experience supporting MOVEit Transfer and Automation.
• Ability to work effectively with vendors, business partners, and cross-functional teams.
• Strong analytical, communication, collaboration, and problem-solving skills.
• Adaptability and willingness to learn emerging technologies and tools.

Preferred Certifications

• Microsoft Certified: Azure Developer Associate
• Relevant software engineering, cloud, architecture, security, or development certifications

Why Join Liberty Dental Plan?

At Liberty Dental Plan, you'll play a key role in supporting and advancing the applications that power our business. You'll collaborate with talented professionals, work with modern technologies, and contribute to solutions that help drive operational excellence across the organization. If you enjoy tackling technical challenges, supporting mission-critical systems, and making a meaningful impact, you'll find rewarding opportunities for growth and development here.

Apply Today

Ready to build, support, and optimize enterprise applications in a collaborative and innovative environment? We encourage you to apply and become part of Liberty Dental Plan's technology team.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

We offer a first-class benefits package that includes:

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.

• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.

• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.

• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.

• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.

• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $93,000 - $110,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Please Note:

Candidates must be authorized to work in the United States without current or future employer sponsorship, including F-1 STEM OPT sponsorship.

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