IT Applications Analyst II | Radiation Oncology Application & Desktop Support

Overview

IT Application & Desktop Support Analyst for Radiation Oncology

Work Style: Onsite

Location: Gainesville, FL

FTE: Full-Time (1.0 FTE)

Analyzes user requirements and designs solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshoots issues to maintain optimal performance, and documents processes for user reference. Supports end-users through inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assists in the development and execution of deployment plans.

This role will be the point person for Radiation Oncology as their applications and desktop support. Have large partnership with our Medical Physicist and supporting the team with on demand IT support needs.

Responsibilities

Key Responsibilities

• Support the development, implementation, and maintenance of software applications
• Analyze user requirements and assist in developing functional specifications
• Monitor application performance and troubleshoot issues as needed
• Collaborate with cross-functional teams to improve application usability
• Provide technical support and training to end-users
• Maintain accurate and up-to-date documentation
• Participate in software evaluations and ensure compliance with organizational policies and standards

Qualifications

Education:

High School Diploma.

Minimum Experience:

3+ years' experience analyzing and supporting IT applications

Experience coordinating with vendors for updates and deployments

Preferred Qualifications:

• Previous experience with Mosaic and Epic applications preferred, with the ability to troubleshoot and support end users in a healthcare environment.
• Expertise in software testing, troubleshooting, and performance monitoring
• Strong user training and support skills
• Knowledge of Oncology and Radiology Applications
• Desktop support experience
• Knowledge of servers, networks, database and interface.