Highlights
Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
Numbers & Facts
| Location | Greensboro, NC |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1987 |
| Website | http://www.stefanini.com |
Description
Stefanini Group is hiring!
Stefanini is looking for an IT Application Support in Greensboro, NC
For quick apply, please reach out to Merwyne Guillermo
Call: +1-248-263-5251/ Email: merwyne.guillermo@stefanini.com
Open for W2 candidates only
Work Location
- 8003 Piedmont Triad Pkwy., Greensboro, NC 27409
Responsibilities
Application Support Professional
- This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
- The shift for this position will be 11am - 8pm Monday - Friday. During the 6 weeks training shift will be 8am-5pm
- This is onsite Greensboro Uptime Center daily (not hybrid)
Requirements:
- 2-5 years of experience in performing analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines
- Solid understanding of TCP/IP and networking principles
- Excellent customer service / phone support skills
- Bilingual in English and Spanish is a plus
- Excellent written and oral communication skills
- Strong organizational skills
- Strong interpersonal skills
- Strong analytical ability to troubleshoot complex problems
- Solid Microsoft environment knowledge
- Desire to learn and be part of a team
Listed salary ranges may vary based on experience, qualifications, and local market.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.
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About Company
Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.