Job Summary (List Format):
- Serve as the primary design expert for conversational AI, collaborating closely with product and engineering teams.
- Design and develop highly complex chat and voice conversational experiences with a focus on user needs and intents.
- Create intuitive, natural, and seamless dialogue strategies aligned with brand voice, tone, and standards.
- Leverage expertise in LLMs, bot platforms, and prompt engineering to deliver innovative conversational AI solutions.
- Translate insights from cross-functional teams into effective conversational flows and logic.
- Demonstrate ownership through strong problem-solving and decision-making skills.
- Present a digital portfolio or work samples showcasing relevant conversational AI design projects.