IT Analyst/Programmer I

Position Information

General Information

Position Number 001020 Vacancy Open to All Candidates Working Title IT Analyst/Programmer I Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule

8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.

Hours per week 40 FLSA Status Exempt Division OneIT Department Office of OneIT (Adm) Work Location King Salary Range $67,768 - $68,807 Primary Purpose of Department

The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.

Primary Purpose of Position

The IT Analyst/Programmer works closely with all team members in the Office of the Registrar and other campus partners. This position is responsible for maintaining and supporting several key student information systems used across campus. The position maintains appropriate university-wide rule and validation tables, provides functional leadership in areas under implementation and/or with upgrades, researches functional impacts/benefits in version upgrades and additional modules, and assists in the development of end-user documentation and training. The position also proactively updates and prepares those users for any technical improvements/updates to existing systems and also shares opportunities other systems might provide to meet departmental objectives. This role is team-oriented, collaborative, uses a data-driven approach to improving student, faculty, and staff success, and is a champion for improved technology solutions.

Summary of Position Responsibilities

This IT Analyst/Programmer serves as a technical resource for the Office of the Registrar and other campus partners. The position works closely with various teams to improve processes, resolve complex issues, assist with data needs/reporting, and manage technology projects within the OnelT Academic Affairs Support team.

This position plays a significant role in the support of the University's student information systems, for example, Banner Student and Degree Works, in relation to specific operations, policies, and procedures managed by the Office of the Registrar. The position is responsible for maintaining appropriate university-wide rule and validation tables, providing functional leadership in areas under implementation and/or upgrade, researching functional impacts/benefits of upgrades and additional modules, and assisting in developing end-user documentation and training.

Minimum Education/Experience

A bachelor's degree and at least two years of work experience in the information technology area, or an equivalent combination of education, training, and/or experience. All degrees must be received from appropriately accredited institutions.

Preferred Education, Knowledge, Skills and Experience

• Experience engaging or working within higher education, specifically in offices within Enrollment Management, is highly desirable.
• Familiarity with Ellucian's Banner Student and/or Degree Works. Familiarity with equivalent tools and solutions, with a willingness and ability to acquire new skills, may be substituted.
• Experience with programming languages such as, but not limited to, WebFocus, SQL, or XML.
• Expected drive and initiative for keeping technology skills current and relevant to the position.
• Experience managing IT projects and being a liaison between functional and technical users.
• Experience working with non-technical users to produce technical documentation.
• Experience training users on new systems.

Necessary Certifications/Licenses Preferred Certifications/Licenses Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Open Date 09/29/2026 Posting Close Date Open Until Filled Yes Proposed Hire Date If time-limited please indicate appointment end date Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UNC Charlotte Website

• HERC Job Board

• Inside Higher Education

• Mitratech Circa (formerly known as Local JobNetwork)

• Another Website

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Other

• Where did you learn about this posting?

(Open Ended Question)

• • Do you have a Bachelor's degree and at least two (2) years work experience in the information technology area; or equivalent combination of education, training, and/or experience? All degrees must be received from appropriately accredited institutions.

• Yes, I have a bachelors degree and at least two (2) years work experience in the information technology area

• Yes, I have an associates degree and at least four (4) years work experience in the information technology area

• Yes, I have a high school diploma/GED and six (6) years work experience in the information technology area

• No, I have less than the listed combinations

• • How many years of professional experience do you have writing and optimizing SQL or PL/SQL queries against enterprise relational databases (e.g., Oracle)?

(Open Ended Question)

• • Do you have direct experience working with Ellucian Banner Student, DegreeWorks, or similar Higher Education Student Information Systems?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest

Optional Documents

• Other Document