IT ACCOUNT SUPPORT TECHNICIAN (TEMP)Job Summary:
HQ Aero is currently recruiting for an
IT ACCOUNT SUPPORT TECHNICIAN in
TUCSON AZ.Responsibilities:
IT Account Support Technician will be required to perform the following tasks:
- Gather data to assess the needs of the customer.
- Perform password management administration.
- Resolve incorrect settings.
- Assist users in setting up new accounts.
- Train users to use basic systems like MFA and SSO.
Qualifications, Experience & Requirements: - 1-2 years of experience
- Experience with operating systems (e.g, Windows) and their configurations.
- Knowledge of computer networks, including LAN, WAN, VPN, and TCP/IP.
- Knowledge of Active Directory.
- Knowledge of Microsoft365 Administration.
- Analytical and problem-solving skills to identify and resolve technical issues.
- Attention to detail and ability to follow standard operating procedures.
- Communication and "customer service” (ability to walk coworkers through solutions to their issues, email etiquette).
- Basic mechanical skills (e.g. skills with tools as screw drivers, etc.)
Job Type: - TEMP: 30 days
- Start date: Monday, 09/14/2026
- Schedule: Monday thru Thursday | 12pm to 10pm
- Wage: DOE
Certifications (not mandatory but useful and considered an important asset): - CompTIA A+ Technician
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Solutions Expert (M CSE)
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
Essential Job Functions: - High school diploma or general education degree (GED) required
- Criminal Background Check & Compliant to FAA Drug and Alcohol screening checks are mandatory
- Physical Demands: The employee must occasionally lift and/or move up to 50 pounds. Position requires frequent walking, standing and/or climbing.
DISCLAIMER
This job description indicates the general nature and level of work expected by the successful applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the successful applicant. The successful applicant may be asked to perform other duties as required.