IS Manager

Title: IS Manager

Division: Corporate Staff

Reports To: Director of Operations

Position Classification: Exempt; Salary; Full-Time

Work Location: Onsite; L. Knife & Son, Kingston, Massachusetts

Objective: The IS Manager is responsible for overseeing all information technology systems and infrastructure across the Sheehan Family Companies network. This role ensures that technology solutions, hardware, and software eff ectively support company operations, improve effi ciency, and align with business goals. The IS Manager provides hands-on technical leadership, manages IT staff , and collaborates with division leaders to maintain system integrity, security, and performance across all locations.

Essential Duties and Responsibilities

Technology Strategy & Leadership

Lead and manage all IT operations, including hardware, software, data, and security systems

Develop and execute IT strategies that support business goals and operational efficiency

Foster a solution-driven IT culture that prioritizes responsiveness, reliability, and innovation

Collaborate with leadership to identify technology needs, improvements, and investment opportunities

Manage relationships with software and hardware vendors, ensuring cost-effective and high-quality service delivery

Systems Management & Support

Direct system applications and infrastructure, ensuring alignment with user needs and company objectives

Maintain and oversee key systems such as VIP Beverage System, PC-based operating systems, LAN/WAN, Nexus, Roadnet, and AB Mobility

Provide hands-on technical support, problem resolution, and troubleshooting for users at corporate and divisional levels

Ensure compliance with software licensing, cybersecurity protocols, and data privacy standards

Recommend system enhancements and upgrades to maintain data integrity, scalability, and security

Policy, Compliance & Risk Management

Develop and maintain IT policies, procedures, and internal controls to safeguard information and technology assets

Ensure compliance with corporate policies, data protection regulations, and industry best practices

Oversee system backups, disaster recovery plans, and network security protocols

Mitigate technology risks through proactive monitoring and regular audits

Budgeting & Resource Management

Develop, manage, and monitor the IT department budget

Negotiate contracts for shared IT services and ensure optimal allocation of resources

Review technology expenditures across divisions to ensure alignment with company strategy

Evaluate and recommend cost-saving measures and vendor consolidation opportunities

Team Leadership & Collaboration

Hire, train, and mentor IT staff to build a collaborative, high-performing team

Set team objectives, performance goals, and project deliverables aligned with company priorities

Partner with internal departments and division leadership to ensure technology solutions meet operational needs

Promote teamwork, communication, and accountability within IT and across departments

Other duties as assigned

Qualifications & Requirements

Bachelor's degree in Information Technology, Computer Science, or related field required; master's degree preferred

7-10 years of progressive IT management experience, preferably in a distribution, logistics, or multi-entity organization

Strong understanding of enterprise systems, network infrastructure, and cybersecurity protocols

Experience managing ERP systems such as VIP Beverage System and related applications

Proven ability to manage multiple complex projects and competing priorities

Strong leadership, communication, and analytical skills

Proficiency in Microsoft Office Suite, Google Workspace, and project management tools

Excellent problem-solving abilities and customer service mindset

Core Competencies

Technical Expertise: Applies deep understanding of systems, networks, and security to maintain operational excellence

Strategic Thinking: Aligns technology solutions with business goals and long-term strategy

Leadership: Builds and leads an engaged, high-performing IT team

Analytical Thinking: Solves complex technical challenges with data-driven solutions

Collaboration: Works cross-functionally to deliver technology that supports business operations

Integrity & Accountability: Ensures system security, compliance, and responsible use of company technology

Continuous Improvement: Seeks innovate ways to enhance systems, processes, and performance

Physical Demands & Work Environment

This position is primarily a desk-based role requiring prolonged periods of sitting and computer use

Regular use of standard office equipment including computer, phone, keyboard, and related technology

Ability to lift, move, or carry items weighing up to 10 lbs as needed for office or event setup

Occasional standing, bending, or reaching may be required

Occasional travel may be required for training, team meetings, or company events

Work is typically performed in a professional office environment with moderate noise levels and standard lighting

Compensation Range:

The expected base pay range for this position is: $125,000 - $135,000 per year

Final compensation is based on experience, credentials, and geographic location.

Pay ranges are reviewed annually based on market data and internal equity.

Additional Compensation & Benefits:

Bonus Eligibility:

Annual Merit Increases: Eligible for consideration based on performance and

company guidelines

Comprehensive benefits package available after 90 days of employment

EEO Statement

Sheehan Family Companies is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, gender, sexual orientation, religion, age, disability status, or veteran status.

Reasonable Accommodation Statement

Sheehan Family Companies is committed to providing equal employment opportunities to all individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact HR. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

At-Will Employment Disclaimer

This job description is not intended as a written or implied contract and may be revised by the company at any time. Furthermore, no verbal contract by the supervisor or other company representative is binding, and employment is at the will of the company.