IS Business Support Analyst - HR

Location: Position can be performed from any U.S. company office with opportunity for remote work.

Position Description: Solicit, document, and analyze business needs and requirements within assigned area and recommend technology solutions to improve business operations and processes. Work with internal and external resources to guide new technology designs and modifications related to assigned area. Implement solutions that streamline the business process.

Essential Duties & Key Responsibilities:

• Serve as the liaison between business stakeholders and the IS HR team, supporting project intake, requirements gathering, initiation, testing, and production delivery. Ensure that system configurations and business rules within our platform align with the rules used by external vendors so processes function seamlessly across systems.
• Communicate, collaborate, and partner with other business analysts to maintain a holistic understanding of business processes, system dependencies, and vendor integrations. Coordinate cross-functional activities and ensure that rule alignment between internal systems and vendor platforms is accurately implemented and maintained.
• Analyze business issues, identify root causes, and develop solutions that leverage capabilities across existing systems while ensuring consistency with vendor rules and requirements. Implement flexible solutions that maintain alignment between internal configurations and external vendor processes as business needs evolve.