IS Business Analyst and Administration (Service Delivery)
22nd Century Technologies, Inc.
- St Paul, MN, MN
- 4 days ago
Highlights
At varying levels, positions work with IS to identify opportunities for improvement in business operations and processes; are involved in following current procedures as well as the design or modification of business processes or systems; gathers, documents, and analyzes business needs and requirements; may help test changes and create procedural documentation. " Knowledge of workflow analysis, process improvement, and simplification techniques; " Advanced Excel experience.
Numbers & Facts
| Location | St Paul, MN, MN |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.tscti.com/careers-0 |
Description
Scope of work
This role ensures that solutions being developed satisfy the needs of the business. At varying levels, positions work with IS to identify opportunities for improvement in business operations and processes; are involved in following current procedures as well as the design or modification of business processes or systems; gathers, documents, and analyzes business needs and requirements; may help test changes and create procedural documentation.
Tasks
" Perform tasks that are broader which requires problem identification, analysis and resolution.
" Analyze, document and improve business processes
" Create and write training documents
" Gathers and document business requirements
" May perform system testing and special projects.
" Analyze IS financial reporting
" Develop and write user reports and queries
" Develop training documents
" Provide technical assistance on system use and troubleshoot and respond to problems and client requests for assistance
" Analyze business processes and procedures to recommend best practices for improving business processes through information systems
" Provide knowledge transfer
Qualifications
" A Bachelor's degree in business administration or field related to the specific position AND three (3) years related experience.
" Knowledge of workflow analysis, process improvement, and simplification techniques;
" Advanced Excel experience
" PowerPoint report development experience
" Ability to read, gather requirements, analyze data, and interpret procedures and regulations.
" Ability to write reports, business correspondence and procedure manuals.
" Ability to provide basic client services within the organization.
" Requires tact, courtesy and cooperation in dealing with others where the primary purpose is the exchange of information.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This role ensures that solutions being developed satisfy the needs of the business. At varying levels, positions work with IS to identify opportunities for improvement in business operations and processes; are involved in following current procedures as well as the design or modification of business processes or systems; gathers, documents, and analyzes business needs and requirements; may help test changes and create procedural documentation.
Tasks
" Perform tasks that are broader which requires problem identification, analysis and resolution.
" Analyze, document and improve business processes
" Create and write training documents
" Gathers and document business requirements
" May perform system testing and special projects.
" Analyze IS financial reporting
" Develop and write user reports and queries
" Develop training documents
" Provide technical assistance on system use and troubleshoot and respond to problems and client requests for assistance
" Analyze business processes and procedures to recommend best practices for improving business processes through information systems
" Provide knowledge transfer
Qualifications
" A Bachelor's degree in business administration or field related to the specific position AND three (3) years related experience.
" Knowledge of workflow analysis, process improvement, and simplification techniques;
" Advanced Excel experience
" PowerPoint report development experience
" Ability to read, gather requirements, analyze data, and interpret procedures and regulations.
" Ability to write reports, business correspondence and procedure manuals.
" Ability to provide basic client services within the organization.
" Requires tact, courtesy and cooperation in dealing with others where the primary purpose is the exchange of information.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
About Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.