Application Programming Interface (API), Artificial Intelligence (AI), Auditing, Authentication, Automation, Best Practices, CAD (Computer-Aided Design) Software, Data Modeling, Error Handling, IT Service Management (ITSM), Identify Issues, JavaScript, Operational Improvement, Operational Strategy, Problem Solving Skills, Reporting Dashboards, Requirements Management, Risk, Risk Management, Scripting (Scripting Languages), ServiceNow, Software Development, Software Development Lifecycle (SDLC), Systems Administration/Management, Systems Maintenance, Technical Presentation, Technical Writing, Test Automation, User Interface/Experience (UI/UX)