IRIS Consultant
Case Manager | Long-Term Care Consultant | Disability Services Coordinator
Eau Claire/Chippewa, WI (Hybrid)
Full-Time | 40 Hours/Week | Monday-Friday | 8:00 AM-5:00 PM
Travel Required (30-50%)
Benefits Eligible
Empower Individuals to Live Independently
Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate, organized, and self-motivated IRIS Consultant to support adults, older adults, and individuals with disabilities through Wisconsins IRIS (Include, Respect, I Self-Direct) Program.
This position combines elements of case management, care coordination, social work, disability services, long-term care, and community-based support to help participants maintain independence, achieve personal goals, and direct their own services.
As an IRIS Consultant, you will build meaningful relationships with participants, coordinate services, promote self-determination, and ensure health and safety while supporting participants in living the life they choose.
Why Join LSS?
At LSS, youll have the opportunity to make a lasting impact while helping individuals maintain control over their long-term care services and community involvement. Join a growing organization committed to dignity, inclusion, and person-centered support.
What Youll Do
As an IRIS Consultant, you will:
- Develop and maintain trusted relationships with IRIS participants
- Assist participants in creating and updating individualized IRIS Support and Services Plans
- Conduct monthly participant contacts and required quarterly in-person visits
- Promote participant choice, self-direction, independence, and community inclusion
- Monitor participant health, safety, and program outcomes
- Educate participants about IRIS enrollment requirements, eligibility, and available resources
- Collaborate with Aging and Disability Resource Centers (ADRCs), healthcare providers, community organizations, and service providers
- Maintain accurate and timely case documentation within required systems
- Complete documentation within established compliance standards and timelines
- Assist with annual Long-Term Care Functional Screens when applicable
- Work independently while collaborating with an interdisciplinary support team
Qualifications
Required
One of the following:
- Bachelors degree in Social Work, Human Services, Psychology, Counseling, Sociology, Special Education, Nursing, Rehabilitation Services, Healthcare Administration, or a related field and at least one year of supervised experience working with older adults or individuals with disabilities
OR
- Four (4) or more years of direct experience providing services to older adults or individuals with disabilities
OR
- Current IRIS Consultant in good standing with a Wisconsin DHS-approved exemption
Preferred Skills & Experience
Experience in any of the following is highly desirable:
- Case management
- Care coordination
- Disability services
- Long-term care
- Social work
- Human services
- Aging services
- Community-based services
- Medicaid waiver programs
- Behavioral health
- Independent living services
- Person-centered planning
- Healthcare navigation
- Family support services
Additional Qualifications
- Strong communication and relationship-building skills
- Ability to work independently and manage a flexible schedule
- Proficiency with smartphones, tablets, and computer systems
- Commitment to participant rights, dignity, and self-determination
- Ability to serve diverse populations with cultural awareness and respect
Bilingual Candidates Encouraged to Apply
Fluency in any of the following languages is highly valued:
- Spanish
- Hmong
- Arabic
- Russian
- American Sign Language (ASL)
- Other languages commonly spoken in Wisconsin communities
Benefits
LSS offers a comprehensive benefits package including:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Health & Dependent Care)
- Paid Time Off (PTO)
- 10 Paid Holidays
- Mileage Reimbursement
- 403(b) Retirement Plan
- Employee Assistance Program (EAP)
- Annual Wage Increases
- Calm Premium Wellness App
- UKG Wallet Early Wage Access
- Service Awards and Employee Recognition
- Public Service Loan Forgiveness (PSLF) Eligible Employer
- PSLF Education and Support Resources
Requirements
- Valid drivers license
- Reliable transportation
- Ability to travel throughout Milwaukee and surrounding counties
- Satisfactory driving record consistent with LSS Driver Safety requirements
- Ability to meet organizational automobile insurance standards
Join Our Growing IRIS Team
If youre passionate about social services, case management, disability advocacy, long-term care, independent living, healthcare coordination, and helping people achieve their goals, wed love to hear from you.
Apply today and help individuals live empowered, self-directed lives through Wisconsins IRIS Program.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).