The Role
We are seeking a highly skilled and motivated Engineer who will support the deployment, configuration, and maintenance of IPTV and Coax TV infrastructure across diverse client environments. This role demands hands-on expertise in headend systems, media players, DRM technologies, and Android OS, with a strong focus on remote diagnostics, customer support, and field readiness.
Roles & Responsibilities
- Install, configure, and maintain IPTV and Coax TV systems, including headend appliances (e.g., Anevia, UCrypt) and multicast streaming setups.
- Provision and troubleshoot Android-based media players and tablets (e.g., Wetek, VLC, ExoPlayer).
- Perform in-room testing and validation of IPTV and Coax signal quality using IGMP protocols and diagnostic tools.
- Perform in-room testing and validation of TV interface commands such as power and volume controls.
- Support DRM integration and content encryption standards (e.g., Pro:Idiom, Swank, Swift Media).
- Conduct site surveys, product survey reports, hardware installations, and preventative maintenance.
- Excellent ability to diagnose and resolve issues across both IP and coaxial networks.
- Collaborate with cross-functional teams (Engineering, Account Management, Professional Services) to ensure seamless system performance.
- Document technical changes, resolutions, and contribute to the internal knowledge base.
- Train customer support teams on system usage and troubleshooting.
- Escalate blockers and issues promptly to ensure timely resolution.
- Ensuring information security and AI safety are at the forefront of your mind in everything we do in Oneview.
Required Skills & Experience
- 3-5 years of hands-on experience in IPTV, Coax TV, and network infrastructure.
- Experience working with TV providers including Spectrum, Cox, Comcast, Direct TV, and others, this includes encryption methodologies
- Strong understanding of multicast/unicast protocols, IGMPv2/v3, and headend configurations.
- Proficiency with Android OS, media player frameworks (e.g.
ExoPlayer, VLC), and DRM systems.
- Experience coding within media player environments (e.g., customizing
ExoPlayer or VLC) to support playback optimization, UI enhancements, or DRM integration.
- Familiarity with TV interface protocols such as HDMI CEC and MPI.
- Familiarity with network diagnostics, QoS monitoring, and remote support tools.
- Excellent troubleshooting, documentation, and communication skills.
- Ability to work independently and travel extensively to client sites.
- Experience with hardware integration in healthcare or hospitality environments is a plus.
- Familiarity with Gracenote and TV listings metadata.
- Certifications such as CCNA, CompTIA Network+, or equivalent.
- Experience with IPTV headend systems like Anevia, VITEC, or similar.
- Knowledge of coaxial tuning, DVB standards, and hybrid OTT/IPTV/DVB setups.
- Expected travel would be 50% of their time.