Administrative Skills, Adobe Product Family, Customer Support/Service, Driver's License, Email Software, Finance, High School Diploma, Illustrating Ability, Legal Research, Maintain Compliance, Medical Treatment, Mentoring, Problem Solving Skills, Record Keeping, Records Management, Resolve Customer Issues, Safety Training, State Laws and Regulations, Time Management, Willing to Travel
IPRA SPECIALIST
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POSITION SUMMARY
Under general supervision, performs daily work assignments for the IPRA Division of the City Clerk's Office in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
RECRUITMENT QUALIFICATIONS
Required:
- High school diploma or GED;
- Three (3) years of experience in an administrative position in an office environment;
- One (1) year of Inspection of Public Records Act experience;
- Two (2) years of customer service experience;
- One (1) year of records management experience;
- Valid New Mexico Driver's License, or the ability to obtain within sixty (60) days of employment, with a driving record acceptable to the City of Alamogordo;
- Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Desired:
- New Mexico Inspection of Public Records Act experience.
- Experience with City and State regulations related to the storage and retention of records in New Mexico.
- Electronic imaging experience.
PRIMARY DUTIES AND RESPONSIBILITIES
Essential Duties
- Professionally greets the public in person and on the telephone, provides general information, answers questions, and directs individuals to appropriate parties;
- Performs a variety of highly responsible and complex administrative and clerical duties;
- Processes requests for public records in compliance with the New Mexico Inspection of Public Records Act (IPRA);
- Researches State Statutes and other laws for exemptions to public records;
- Provides information on the IPRA process and procedures to the public and City departments;
- Receives public records requests in person, by email, fax, mail, through the public records request management program, and over the phone;
- Collaborates with the Alamogordo Police Department Detectives to obtain ongoing, closed, and cold case files that can be released to process records requests;
- Views and downloads police videos and photographs using the police video software program and other City-building videos pertaining to public records requests;
- Works with highly sensitive records including but not limited to, police videos and photographs, police case interviews, which may depict disturbing images of deceased people, people who have suffered great bodily harm, an individual's intimate body parts, and physical, mental, and medical treatments;
- Maintains the highest confidentiality regarding the requests and records;
- Gathers requested records from other City departments, providing response deadlines to the departments;
- Extracts and gathers electronic mail records using an email software program;
- Enters information and upload records to the public records request management program and files;
- Separates records that are exempt and nonexempt from disclosure;
- Effectively redacts records using the public records request management program, Adobe Pro, video redaction software, and in manual format;
- Provides nonexempt records to the requester and the exemptions for exempt records;
- Meets with requesters and stay with them while they inspect the public records, including while they view videos, ensuring compliance with IPRA is carried out;
- Responds to and resolves complaints related to public records requests;
- Fulfills the public records requests within the required deadlines;
- Provides the requester with an invoice as needed, and ensures payment has been made before providing records;
- Receives mailed-in checks from requesters for payment of records, delivers them to the Finance Department for processing, and resolves issues directly with the public if checks cannot be processed;
- Ensures IPRA records are maintained and archived according to the New Mexico Municipal Retention Schedule;
- Forwards wrongful custodian public records requests to the custodian of records;
- Compiles and provides stats, information, and status of public records requests to the IPRA Supervisor;
- Attends departmental and IPRA division meetings;
- Assists with day-to-day tasks involving the efficient operation of the Office of the City Clerk;
- Safely operates a City vehicle;
- Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety-related training and skills;
- Interacts professionally and provides excellent customer service to all levels of City staff and citizens to ensure high operational and service standards; and
- Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
OTHER IMPORTANT DUTIES
- Must obtain and maintain required license(s);
- May be required to attend meetings and training outside of normal business hours;
- Occasional travel may be required for training;
- May assist with the duties of other administrative positions as assigned;
- Maintains the confidentiality of information obtained during the performance of duties; and
- Performs such other duties as may be assigned.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Position : 12050002
Code : 260069-2
Type : INTERNAL & EXTERNAL
Location : CITY CLERK STAFF
Job Family : CLERICAL / ADMINISTRATIVE
Job Class : IPRA SPECIALIST
Posting Start : 07/10/2026
Posting End : 12/31/9999
MINIMUM HOURLY RATE: $16.22
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