Invoicing Representative

The Temporary Invoicing Specialist is responsible for reviewing, auditing, and processing client invoices in a high-volume, deadline-driven environment. This role ensures invoices are accurate, complete, and delivered on time while researching and resolving billing discrepancies. Successful candidates will have strong analytical and organizational skills, a high level of attention to detail, and the ability to balance quality and productivity standards. This position is evaluated on both accuracy and achievement of established production goals, including weekly line-item processing expectations.

Essential Duties and Responsibilities

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• Match client invoices to supporting timecards and payroll documentation using electronic systems.
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• Review invoices for accuracy, completeness, and compliance with customer-specific billing requirements.
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• Submit invoices to end debtors in accordance with required deadlines.
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• Research invoice discrepancies and communicate with clients to determine the appropriate resolution.
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• Investigate billing exceptions, variances, and missing information to ensure timely resolution.
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• Partner with Customer Service Representatives (CSRs), Team Leads, and other operational departments to resolve invoicing issues.
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• Maintain accurate records and documentation of invoicing activities and adjustments.
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• Prioritize and manage workload to meet daily, weekly, and month-end billing deadlines.
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• Monitor assigned work to ensure accuracy, quality, and productivity standards are achieved.
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• Escalate unresolved issues to management in a timely manner.
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• Perform additional duties and special projects as assigned.
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Performance Expectations and Success Measures

Success in this role is measured by:

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• Accuracy of invoices and billing-related transactions.
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• Timely submission of invoices to clients and end debtors.
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• Maintenance of quality standards and acceptable error rates.
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• Achievement of established productivity goals, including weekly line-item processing requirements.
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• Timely research and follow-up on invoicing exceptions and discrepancies.
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• Effective communication and collaboration with internal teams and clients.
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• Consistent adherence to company policies, procedures, and service standards.
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• Completion of responsibilities in an organized, professional, and efficient manner.
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Work Environment

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• Work is primarily performed in an office environment.
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• Work schedules and hours may vary based on operational needs, client deadlines, and business demands.
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• Occasional travel for training may be required.
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• Advance Partners will provide the necessary equipment and tools to perform job responsibilities.