| Location | Phoenix, AZ |
Investor Relations Specialist
Status: Full-time/ Exempt, On-site
Reports to: Investor Relations Manager, and Broker-Dealer Compliance Department
Position Summary
The Investor Relations Specialist serves as the primary point of contact for both prospective and existing Yrefy investors, delivering accurate, timely, and compliant communication throughout the investor lifecycle. This role combines investment sales, financial knowledge, and relationship management to build investor confidence, support capital-raising efforts, and contribute to Yrefy's continued growth. Responsibilities include engaging with inbound investment inquiries, educating prospective investors on Yrefy's offerings, guiding qualified investors through the investment process, and maintaining strong relationships with existing investors while understanding and addressing their needs, objectives, and concerns.
Performance Metrics (how success is measured)
Contribution to investor retention (goal of 80%) and growth (goal of 8 new investments/month)
Timeliness and accuracy of investor communication and CRM management
Investor engagement and satisfaction
Compliance adherence
Key Responsibilities
Investor Communication:
Communicates with potential and current investors, taking inbound calls, making outbound calls, and following up on leads/tasks. No cold calling.
Understands potential and current investors' needs and identifies potential investment opportunities.
Explains and demonstrates products and service features.
Answers potential and current investors' questions when appropriate.
Compliance: Ensure all investor communications meet SEC, FINRA, and company standards. Collaborates with the Compliance Department to ensure documents comply with SEC, FINRA, and company regulations and industry standards.
Financial Assessment: Compile and review investor financial data to make appropriate recommendations of suitability for investment. Attend all meetings and training courses as required. Keeps up with product information, updates, and industry standards.
Market Intelligence: Knowledgeable of industry trends, competitor performance, and investor sentiment to inform management and collaborate in developing company strategy.
Events: Represent Yrefy at investor webinars, meetings, and conferences when needed.
CRM Management: Develop accurate investor records and engagement history, including prospects, in the approved CRM system.
Cross-Functional Collaboration: Partner with Finance, Compliance, and Marketing to align messaging and reporting. Perform other related duties as assigned.
Qualifications
Licenses: SIE, Series 63, and Series 7 - Series 82 may be accepted temporarily
Satisfy all requirements of broker/dealer for dual employment
Experience: 2–4 years in investor relations or financial services, or a proven track record in an outbound/inbound phone sales role, and experience in conferences or industry events.
Knowledge, Skills, and Abilities:
Excellent customer service skills.
Strong listening and communication skills.
Strong financial acumen to contrast and compare various investment vehicles
Proficiency in MS Excel, PowerPoint, and CRM tools
Knowledge of SEC and FINRA compliance and reporting standards
Ability to be flexible with inbound call coverage.
Preferred Attributes
Life Insurance License for Variable Annuities
Experience in fintech or student loan refinancing
Familiarity with equity and debt instruments
Ability to manage multiple priorities under tight deadlines
Physical Requirements: