Inventory Process Assistant

We carry a full line of TCGs, miniatures, board games, card games, RPGs, dice, and gaming supplies from the industry's top manufacturers. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus, within a booming noise environment.

Why Peachstate Hobby Game Distribution? We are one of the largest board games and TCG distributors in the United States. Our corporate office is based in Sanford, FL. We carry a full line of TCGs, miniatures, board games, card games, RPGs, dice, and gaming supplies from the industry's top manufacturers. We are currently looking for a dedicated Inventory Process Assistant to join our team! Come help us distribute fun across the United States! Hours of business: Monday - Thursday 9:00 am - 6:00 pm; Friday 9:00 am - 5:00 pm (40 hours per week). This position could require extended hours, and occasional weekends as needed. Job Type: Full-time Salary: $20.00 - $22.00 per hour Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Company paid life insurance Essential Functions for Inventory Process Assistant, include but not limited to: Claims & Credit Memos · Initiate claims and credit memo requests for damaged, mis-shipped, or returned orders, and document them accurately. · Follow up with internal teams to collect information, approvals, and additional details needed to resolve each claim. · Coordinate with warehouse staff to account for return-to-stock orders and accurately record damaged goods. Freight & Shipping · Schedule pickups and shipments with freight partners and carriers · Organize and distribute tracking and shipment information to relevant stakeholders · Communicate with carriers to resolve delays and/or discrepancies Inventory Support · Assist with standard inventory processes, such as stock adjustments and cycle counts · Coordinate with warehouse and sales teams to document and record damaged stock · Support product allocations by building allocation templates for sales managers and running shipment reports · Keep inventory records accurate by flagging variances and escalating recurring issues to management · Build and initiate stock transfers between company locations Education: High School Diploma or Equivalent (Required) Requirements: Proficiency in Microsoft Excel - including sorting, filtering, lookups, and basic formulas Working knowledge of other Microsoft 365 applications such as Outlook, Teams, and SharePoint Strong organizational skills and attention to detail Comfortable prioritizing and handling several tasks at once Clear, professional verbal and written communication Comfortable working in a split office and warehouse environment Ability to coordinate with multiple departments and follow up until issues are resolved Preferred: Experience in inventory control, logistics, claims processing, or order management Experience working with freight carriers or third-party logistics partners Familiarity with an ERP or inventory management system Familiarity with the tabletop gaming industry Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and / or move 15-20 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus, within a booming noise environment. Peachstate Hobby Distribution (PHD Games) is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of PHD Games.