Inventory Control Manager

Inventory Control Management (40%) 

- Lead and enforce inventory control policies and best practices. 
- Oversee daily tasks and productivity of inventory control team. 
- Create and implement cycle count programs and stock replenishment schedules. 
- Conduct frequent reconciliation efforts to maintain inventory accuracy. 
- Investigate and resolve inventory discrepancies and defective inventory issues. 
- Partner with operations leadership to refine warehouse layout and flow. 
- Lead inventory consolidation efforts and manage replenishment logistics. 

Customer Service (25%) 

- Maintain active communication with clients to meet inventory service level agreements (SLAs). 
- Address client concerns and escalations related to inventory KPIs. 
- Collaborate with external and internal stakeholders to ensure inventory expectations are met

Supervision (25%) 

- Recruit, train, and coach inventory control team members. 
- Assign, manage, and monitor projects and day-to-day activities. 
- Provide performance feedback, coaching, and corrective action when necessary. 
- Enforce safe work practices and support a safety-first culture.

Compliance & Recordkeeping (10%) 

- Ensure compliance with OSHA, sanitation standards, and internal policies. 
- Audit incoming and outgoing shipments for accuracy and completeness. 
- Maintain inventory records using WMS systems, scanners, and manual processes. 

Required Competencies: 

- Excellent written and verbal communication skills 
- Effective leadership and interpersonal skills 
- Attention to detail and commitment to accuracy 
- Strong organizational, prioritization, and multitasking abilities 
- Problem-solving mindset and ability to handle escalations confidently 

Tools & Equipment: 

- Standard office equipment (computers, phones, copiers) 
- Forklifts and pallet jacks (as applicable) 
- Warehouse Management System (WMS) 
- Microsoft Office Suite (Word, Excel, Outlook) 

Qualifications: 

- Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (required) 
- 3–5 years of inventory control experience in a warehouse/distribution center 
- Prior supervisory or management experience strongly preferred 

Additional Requirements: 

- Employment is contingent upon successful completion of a background check. 
- Must be able to lift up to 40 lbs and work in warehouse conditions. 

Work Conditions: 

- Fast-paced warehouse and office environment 
- May require shift flexibility, including evenings and weekends 
- Exposure to mechanical equipment, noise, dust, and moving objects