Description: Summary:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Education:
HS diploma or equivalent
Custom Fields:
Name: Federal Contract Work in Lab
Value: No
Name: CapEX
Value: None
Name: Time Zone
Value: 3 positions at 9 am - 6 pm central time and 2 positions at 10 am - 7 pm central time Monday - Friday, Saturday hours are 8:00 am - 4:30 pm. Supervisor will confirm shift
Name: State of Credentials/Licenses Required
Value: none
Name: Reporting Business Unit (RBU)
Value: 69008:RA Teleunderwriting
Name: Line of Business (LOB)
Value: 200:Diagnostics Solutions
Name: Is this a hospital site that requires additional credentialing?
Value: No
Name: Is Position Eligible for Remote Work?
Value: Yes
Name: GL Account
Value: 551100|Temp Labor: Agency Non-Taxa (Contingent, All but PA and CT Locations)
Name: Fast Track
Value: None
Name: GLBU-SiteCode
Value: 00100-IFO:QUEST-800 Nw Chipman Rd
Name: Justification for Temp
Value: temp to hire
Name: Is Covid Vaccination Required?
Value: No