Interprofessional Learning and Design Manager

The role of the DT&I Learning and Design Manager is to design, development and evaluation of creative and engaging learning programs that provides a wide variety of development & learning experiences that support initiatives, products, and features of the DT&I team and it’s stakeholders. This role works collaboratively with the interprofessional team to identify gaps in understanding and the competency needed for project specific performance and design and develop training programs to fill the gaps. This role operates as a member of a cross functional team under the strategic leadership of the AVP and Director for Interpofessional Education and Training to support activities of the team in meeting the professional development needs that are aligned with the strategic agenda of DT&I.

• Undergraduate degree required

• Specialty skills in educational design, development, implementation and evaluation  Required

• 5+ years experience in instructional design and development  Required

• 3+ years experience leading instructional design projects preferred

• Masters degree in healthcare, education/training, or related domain preferred
• Education content design and development
• Communication – impactful presentation skills, including clear and concise verbal and written communication.

• Adaptability – ability to maintain effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements and cultures. Ability to give and received constructive criticism.

• Energy – consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time.
• Contribution to Team Success – actively participates as a member of a team to move toward the completion of goals.
• Tactical Execution – demonstrates personal ownership of tasks and follows through to drive and accountability to obtain results.
• Functional Knowledge – general understanding and knowledge of healthcare operations, adult learning principles and instructional design/development techniques including distance learning methodologies.
• Organization – proactively prioritizes needs and effectively manages timelines and resources.
• Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Technology Skills – demonstrates strong proficiency in Microsoft applications including Outlook, Word, Excel and PowerPoint; experience in using web-based development and authoring products such as learning management systems,; ability to learn new systems and technology quickly.
• Stress Tolerance – maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the organization.
• Resilience– Because of the high stakes attached to each initiative that is being tracked, and by virtue of the high level of accountability that is expected of each player, the atmosphere in which this role works is one of high pressure and high expectations.
• Standardization and effectiveness of educational operational processes required