Role Summary
The Medical Interpreter / Translator plays a vital role in ensuring clear, accurate, and culturally sensitive communication between patients, caregivers, and healthcare professionals. Under the direction and supervision of program leadership, this position provides high-quality interpretation and translation services that support patient understanding, access to care, and positive healthcare experiences. This role is ideal for a bilingual professional who is passionate about supporting older adults, values inclusivity, and thrives in a collaborative healthcare environment.
Duties
Provide professional interpretation services, including the use of appropriate medical terminology, for patients and staff as needed.
Translate non-legally binding documents such as training materials, medical appointment information, and patient communications.
Work directly with team members and patients to support effective communication across care settings.
Coordinate and manage scheduling to provide interpretation services at multiple center locations.
Fulfill all administrative responsibilities, including documentation, recordkeeping, participation in meetings, and completion of satisfaction surveys.
Demonstrate professionalism, discretion, and respect for patient health information at all times.
Perform other reasonably related duties as assigned.
Required Qualifications
Bilingual proficiency (verbal and written) in English or Mandarin.
English fluency (verbal and written) required.
Interest in, experience with, or demonstrated ability to work with elderly populations.
Ability to work effectively within a diverse, collaborative team environment.
Professional, flexible, and resourceful approach to work.
Strong commitment to confidentiality and respect for patient health information.
Cultural sensitivity and awareness when working with diverse populations.
Computer literacy and the ability to use standard office and documentation tools.
Ability and willingness to travel to different center locations as needed.
Desired Qualifications
Certification in healthcare interpretation is preferred.
Prior experience providing interpretation or translation services in a healthcare or community-based setting.
Expirences working with the senior pouplation.
Location & Work Type
On-site role
Travel required between multiple center locations
Monday - Friday 8:00AM - 4:30 PM