Internet Support Technician - Overton NV

Infowest Inc

  • NV
  • 4 days ago

    Highlights

    Job responsibilities include: Supporting customers on the phone, via email, and in person Troubleshooting problems related to Wi-Fi, Voice over IP, IPTV, Email Sending/Receiving, and more Repairing/troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home. The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment Strong communication skills not only in face-to-face interactions but also on the phone and via email The ability to self-manage, requiring minimal supervision Customer service experience is a plus.

    Numbers & Facts

    LocationNV

    Description

    InfoWest is looking to fill a part-time technical support position in our Overton NV Office.

    Part-time Benefits include:

    401(k) with employer match Monthly bonus pool Family-friendly, stable company culture

    Job responsibilities include:

    Supporting customers on the phone, via email, and in person Troubleshooting problems related to Wi-Fi, Voice over IP, IPTV, Email Sending/Receiving, and more Repairing/troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home. Routine configuration and testing of InfoWest and customer equipment and radios

    Job requirements are:

    Computer and Network troubleshooting experience (software and hardware) Self-motivated Excellent people skills. A willingness and passion to learn new skills. The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment Strong communication skills not only in face-to-face interactions but also on the phone and via email The ability to self-manage, requiring minimal supervision Customer service experience is a plus. HTML / PHP / MySQL experience is a plus but not required. Willing to work some weekends (Saturday / Sunday)

    Pre-employment background check is required.

    Random drug testing.

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