Jay Auto Group is seeking an experienced, professional Internet Sales Manager to join our team.
This position is responsible for managing customer inquiries, maintaining a healthy and organized CRM, and ensuring all leads are properly followed up as needed, with a primary focus on internet sales leads.
Responsibilities
- Respond to internet sales leads by phone, text, and email
- Build rapport and maintain professional customer communication
- Manage and maintain a clean, accurate CRM
- Ensure leads, tasks, notes, and follow-up are properly documented and completed
- Schedule and confirm appointments
- Follow up with current and past opportunities as needed
- Work closely with sales and management teams
- Follow established lead-management processes
Qualifications
- Previous sales, BDC, customer service, or automotive experience preferred
- Strong communication and phone skills
- Professional, organized, and dependable
- Strong computer and CRM skills
- Comfortable managing multiple customers and follow-up tasks
- Self-motivated, coachable, and results-driven
We are looking for experienced professionals who understand the importance of follow-up, CRM management, customer experience, and accountability.