Full job description
Are you tired of your job and want a career? Come Join the #1 Dealer Group at Gary Yeomans Ford in Knoxville, TN- We will train the right people, you must bring a Team-oriented drive, attitude, work ethic, and positive mind. If you have a skill set to talk to people, we want to visit with you. Come join Gary Yeomans Ford, a family-based dealership that will put your career on track.
Position Overview:
The Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers.
Key Responsibilities:
- Respond promptly to online leads, emails, and chat inquiries from prospective customers.
- Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options.
- Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process.
- Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience.
- Maintain accurate records in the CRM system and follow up with leads in a timely manner.
- Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions.
- Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience.
Qualifications:
- Sales Experience Required: Proven experience in sales, preferably in an automotive or internet sales environment.
- Strong Customer Service Skills: Ability to build rapport, listen to customer needs, and provide top-tier service.
- Ability to Work in a Fast-Paced Environment: Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail.
- Tech-Savvy: Proficiency with digital communication tools and CRM software.
- Team Player: Willingness to collaborate with the sales team and work together to meet sales goals.
- High School Diploma or Equivalent required; further education is a plus.
Compensation & Benefits:
- Competitive Weekly Salary plus Commission – Our internet earners make over $150K a year.
- Monthly Bonus Incentives
- Health insurance and 401(k) with company match.
- Opportunities for career growth and advancement within the company.
- 2 week Paid training.
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Commission pay
- Monthly bonus