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Internet Sales / BDC Representative

Moss Motors BMW

Lafayette, LA

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JOB DETAILS
SKILLS
Communication Skills, Customer Conversion, Customer Experience, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Detail Oriented, Organizational Skills, Presentation/Verbal Skills, Sales Support, Track Customer Issues, Writing Skills, eCommerce Sales
LOCATION
Lafayette, LA
POSTED
30+ days ago

Internet Sales / BDC Representative

Lafayette, LA

Now Hiring: Internet / BDC Representative

Mercedes-Benz of Lafayette BMW of Lafayette is looking for a professional, detail-oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers.

Job Responsibilities:

• Respond promptly and professionally to internet leads, texts, and phone calls • Set appointments and follow up with customers throughout their buying journey • Update and maintain accurate customer records in the CRM (eLead experience a plus) • Ensure online inventory and listings are up to date and accurate • Work closely with the sales team to support appointment conversion and customer satisfaction

What We're Looking For:

• Previous BDC or customer service experience preferred (automotive is a plus) • Strong written and verbal communication skills • Detail-oriented, organized, and tech-savvy • Self-motivated and comfortable in a fast-paced environment • Customer-first attitude with a professional appearance and demeanor

We Offer:

• Competitive pay plan • Medical, dental & vision benefits • 401(k) plan • Paid time off • A supportive team and premium work environment

About the Company

M

Moss Motors BMW